Manager, Client Engagement – 1 year contract

BrandActive

. Serve as project lead, reporting to a Director .

Posted 11/10/2026contractToronto • CanadaMid-LevelSenior💰 CA$100,000 - CA$150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on strategic planning, client relationship management, and effective communication. Proven ability to lead diverse teams and manage complex projects from initiation to implementation while delivering high-quality results.

Highest-signal resume keywords

Project ManagementClient Relationship ManagementStrategic PlanningConsultative SkillsLeadership Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project FormulationCost EstimatingImplementation ProcessesChange ControlRisk ManagementBudget ManagementScenario PlanningDeliverable CreationNegotiation SkillsProblem Resolution

Soft Skills

Superior Written CommunicationSuperior Verbal CommunicationOrganizational SkillsDetail-OrientedInitiative

Tools & Technologies

MS OutlookMS WordMS ExcelMS PowerPointMS ProjectSmartsheetTeamwork ProjectsMS Visio

Industry Keywords

Branded Asset ConversionBrand TransitionEquityDiversityInclusionCommunity ImpactSocial Committees

About the role

Key responsibilities & impact

Serve as project lead, reporting to a Director
Lead strategic planning, project formulation and scoping, scenario planning, cost estimating, and relationship management for branded-asset conversion to a new identity or logo
Oversee projects through implementation and rollout phases while meeting client needs
Consult with clients and define the scope of brand transition across branded asset categories
Develop high-level scenarios using cost, time, quality, and impact variables
Provide senior leadership and Boards with information for fiscally responsible brand decisions
Establish transition strategies by branded asset category and prioritize launch-critical categories and longer-lead items
Formulate and evaluate implementation financials and alternative strategy implications
Develop cost estimates and define high-level implementation processes
Create project communications plans and define project organization
Lead project teams and allocate resources efficiently
Communicate project status using dashboard reports and escalate issues as needed
Manage deliverables, partners, work groups, project plans, scope, change control, risks, issues, budget, progress, and performance
Lead internal and client-facing meetings
Create and present deliverables and facilitate approval of recommendations
Review and guide statements of work and manage change orders under Director direction
Set and update professional development goals and seek feedback
Contribute to internal initiatives including Equity, Diversity, and Inclusion, Community Impact, and Social Committees
Identify smarter, faster, better, and more agile processes
Demonstrate inclusive and supportive behavior aligned with BrandActive’s values

Requirements

What you’ll need

Post-secondary degree, diploma or certificate preferred
Three to four years of project management experience
At least two years as the Project Lead, managing projects from start to finish
Strong consultative skills gained through experience working as an internal consultant or in a professional services environment
Superior written and verbal communication skills
Superior organizational skills
Ability to manage complexity and multiple tasks under pressure across complex or multi-faceted projects
Ability and confidence to manage client calls
Proven credibility through consistently delivering on commitments
Ability to work across a range of projects and clients over time
Ability to develop and maintain positive internal and external working relationships
Excellent client contact, negotiation and problem-resolution skills
Detail-oriented with ability to identify important details and deliver consistently high-quality work
Demonstrated initiative and ability to find innovative solutions
Skill in managing client relationships and identifying opportunities to bring additional value and services
Long-term perspective with clients
Leadership skills to lead diverse teams, provide oversight, and coach and support team members
Excellent computer skills including MS Outlook, Word, Excel, PowerPoint, Project, Smartsheet or Teamwork Projects
At least basic knowledge and experience with MS Visio
Additional languages an asset
Ability to travel between North America and internationally when conditions safely permit

Benefits

Comp & perks

Comprehensive health and dental coverage with no waiting period; benefits start on day one
3 weeks of vacation
Additional office closures
Flex Fridays
Extended long weekends throughout the summer
Wellbeing allowance
Flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays
Parental leave benefits
Home office and communications reimbursement
Charitable donation matching
Flexible work options with adaptable schedules
Two annual town halls in Toronto with engaging sessions and team activities
Ongoing coaching and feedback
Quarterly formal feedback
Annual performance reviews
Separate annual development meetings
Work-from-anywhere flexibility, with the option to work abroad for up to four weeks in eligible countries after minimum tenure depending on role and circumstance
Values-led culture focused on humanity, trust, agility, and growth