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Manager, Growth Operations
BrandActive. Translate strategic growth priorities into coordinated actions across campaigns, partnerships, sales initiatives, and internal workflows.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project and program management skills, effectively translating strategic priorities into structured plans and coordinating multiple workstreams. Proficient in using HubSpot and automation tools to enhance workflows and improve cross-functional communication.
Highest-signal resume keywords
Project ManagementCross-Functional LeadershipAnalytical SkillsHubSpot ExperienceProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData AnalysisReportingProcess DocumentationMetrics DevelopmentWorkflow AutomationStrategic PlanningPipeline ManagementFacilitationAccount Planning
Soft Skills
CommunicationOrganizational SkillsProblem-SolvingInitiativeJudgment
Tools & Technologies
HubSpotCRM PlatformsReporting ToolsProject Management SoftwareCollaboration Platforms
Industry Keywords
Go-To-Market StrategyGrowth OperationsStakeholder AlignmentVendor ManagementCommunity Advocacy
About the role
Key responsibilities & impact- Translate strategic growth priorities into coordinated actions across campaigns, partnerships, sales initiatives, and internal workflows.
- Create actionable plans, align stakeholders, document processes, and maintain visibility into progress and next actions.
- Prepare and improve the integrated GTM dashboard, including opportunities for AI and automation enhancements.
- Develop recurring metrics and reporting, ensuring data is consolidated, accurate, and aligned with growth priorities.
- Evaluate new tools, manage implementation, and ensure effective team adoption.
- Oversee pipeline hygiene and visibility and support weekly pipeline reviews, restructuring, and qualification efforts.
- Maintain account planning templates and proposal submission checklists; coordinate sales preparation, debriefs, and follow-ups.
- Support new offering readiness by translating go-to-market plans into repeatable sales processes, materials, and workflows.
- Coordinate partnership activities, partner documentation, meetings, follow-ups, and strategic engagement opportunities.
- Lead and project manage strategic Growth Operations initiatives, including HubSpot improvements, community advocacy, and industry research initiatives.
- Improve cross-functional communication and centralize pipeline, partner, and project information.
- Identify bottlenecks and build repeatable systems and processes to reduce manual effort and friction.
- Create playbooks, SOPs, and templates to clarify roles and harmonize workflows.
- Facilitate growth team huddles, cross-team forums, and retrospectives.
- Manage vendor relationships where applicable.
- Set development goals, seek feedback, contribute to internal initiatives, and identify smarter process improvements.
Requirements
What you’ll need- Strong project and program management skills, translating strategic priorities into structured plans and coordinating multiple workstreams through execution.
- Ability to lead cross-functional initiatives, align stakeholders, and drive ownership, decisions, and follow-through.
- Ability to manage up by anticipating needs, surfacing risks and decisions, and providing leadership with visibility into progress and priorities.
- Experience shaping and improving project management systems, processes, and ways of working.
- Strong facilitation and communication skills for meetings and working sessions across teams and seniority levels.
- Highly organized and process-minded, with strong judgment, initiative, and practical problem-solving ability.
- Strong analytical and reporting skills, consolidating information and supporting data-informed decisions.
- Comfortable working across CRM, reporting, project management, and collaboration platforms.
- Experience with HubSpot and using automation or AI to improve workflows is critical.
Benefits
Comp & perks- Comprehensive health and dental coverage with no waiting period – your benefits start on day one.
- Mental health resources such as an Employee Assistant Program (EAP) and access to the Headspace app.
- 4 weeks of vacation, additional office closures, Flex Fridays, and extended long weekends throughout the summer.
- Wellbeing allowance.
- Flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays.
- Parental leave benefits.
- $2,000 annual professional and personal development support, including funding and time off for learning.
- Home office and communications reimbursement.
- Charitable donation matching.
- Flexible work options with adaptable schedules.
- Two annual town halls in Toronto, featuring engaging sessions and fun team activities.
- Supportive leadership and career development, including ongoing coaching and feedback, quarterly formal feedback, annual performance reviews, and separate annual development meetings.
- Option to work abroad for up to four weeks in eligible countries, after a minimum tenure depending on the role and circumstance.
- Values-led culture focused on humanity, trust, agility, and growth.