Residential Hall Assistant Director

BRANDED

. Execute work assigned by the Residential Hall Director .

Posted 10/14/2026full-timeNew York City • New York • United StatesLead💰 $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing student interactions and staff development in a residential setting. Proficient in conflict mediation, incident documentation, and emergency response protocols.

Highest-signal resume keywords

Bachelor's Degree2+ Years of Related Work ExperienceCPR CertificationExcellent Verbal and Written Communication SkillsPrior Leadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident DocumentationConflict MediationStudent Management SoftwarePerformance Improvement PlansEmergency Response Protocols

Soft Skills

Community BuildingMentoringCommunication with Parents/GuardiansBehavior Management

Tools & Technologies

ProntoStudent Management Software

Certifications & Qualifications

CPR CertificationBackground Check Clearance

Industry Keywords

Residential LifeUniversity ProgramBoarding SchoolGuidance Counseling

About the role

Key responsibilities & impact

Execute work assigned by the Residential Hall Director
Assist with residential check-in and check-out, key inventory, staff evaluations, and community building
Facilitate training during Student Orientation
Attend weekly residence life staff meetings and leadership meetings
Meet with staff displaying behavior concerns through one-to-ones and Performance Improvement Plans, and document conduct meetings
Maintain the PA schedule and manage shift swaps
Receive, resolve, or escalate suggestions and grievances
Conduct daily check-ins and serve as first response to student escalations
Document incidents and statements and escalate serious cases
Submit and track work orders and manage Pronto
Coordinate logistics, setup, and staffing for mandatory events
Manage ongoing development for residence staff and relay pertinent information to students
Attend co-curricular events and activities
Manage student interactions using student management software
Mentor and role model PAs, students, and staff
Serve on-call and backup on-call shifts
Support communication with parents/guardians regarding student needs and concerns
Mediate conflicts
Answer the 24-hour emergency phone during overnight shifts
Respond to emergencies according to escalation protocols and contact full-time on-call staff when appropriate
Travel with students or staff to a hospital or police station when required
Record incidents in a nightly log
Remain in the building and immediate area during overnight shifts

Requirements

What you’ll need

Must be legally authorized to work in the United States
Bachelor’s degree
2+ years of related work experience
Must be CPR certified or willing to obtain prior to start of program
Two references required
Must complete online training prior to move-in
Excellent verbal and written communication skills
Excellent command of the English language
Ability to speak another language is a plus
Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach
Ability to lift up to 25 lbs.
Must pass a criminal background check
Must successfully complete all training
Must use personal cell phone
Must maintain sobriety during overnight shifts
Prior leadership experience
Experience in a university program, boarding school, or as a guidance counselor is particularly desirable

Benefits

Comp & perks

Housing with the possibility of a single room
Shift meals provided
Chaperone events to local attractions
Opportunity to work with a passionate team of diverse people