Residential Hall Director

BRANDED

. Virtually assist in planning before move-in, including building training modules, tracking online staff training, completing roommate assignments, and establishing the on-call duty schedule .

Posted 10/14/2026full-timeNew York City • New York • United StatesLead💰 $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and supervisory skills in a residential setting, ensuring compliance with program policies and facilitating staff training and development. Proficient in managing student interactions and addressing behavioral concerns while maintaining effective communication with students, staff, and parents.

Highest-signal resume keywords

Leadership ExperienceStaff Training FacilitationStudent Management SoftwareCPR CertificationConflict Mediation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Staff EvaluationsRoommate AssignmentsOn-Call Duty SchedulingIncident ReportingEmergency Response

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationConflict ResolutionMentoring

Tools & Technologies

Student Management Software

Certifications & Qualifications

CPR Certification

Industry Keywords

Residential LifeUniversity ProgramBoarding SchoolStudent ServicesConduct Meetings

About the role

Key responsibilities & impact

Virtually assist in planning before move-in, including building training modules, tracking online staff training, completing roommate assignments, and establishing the on-call duty schedule
Serve as on-site lead and provide final sign-off for mandatory campus-wide events
Partner with Programming Specialists leading day-to-day programming
Supervise residential staff and remain accountable for RHAD execution
Serve as the residential team’s bridge to full-time staff and escalate issues appropriately
Oversee residential check-in/check-out, key inventory, staff evaluations, and community building
Facilitate staff training and student orientation
Schedule and lead weekly residence life staff meetings
Approve final staff schedules and schedule changes
Address staff behavior concerns and facilitate conduct meetings
Attend weekly leadership meetings and manage ongoing residential staff development
Attend co-curricular events and activities
Manage student interactions using student management software
Mentor PCs, students, and staff
Ensure compliance with program policies and address student handbook violations
Serve as escalation point for the Student Center and set expectations for Student Services Representatives
Build the Welcome Desk schedule with the Student Services Supervisor
Escalate urgent work orders
Serve on-call and backup on-call shifts
Communicate with parents/guardians regarding student needs and concerns
Mediate conflicts
Answer and respond to the 24-hour emergency phone during overnight shifts
Follow escalation protocols and contact full-time on-call staff when appropriate
Accompany students/staff to hospitals or police stations when required
Record incidents in nightly logs
Stay within the building and immediate area during overnight shifts

Requirements

What you’ll need

Must be legally authorized to work in the United States
Bachelor’s degree; Master’s Degree preferred
3+ years of related work experience
Prior leadership experience
Prior work in a university program, boarding school, or as a guidance counselor is particularly desirable
Must be CPR certified or be willing to obtain prior to start of program
Two references required
Excellent verbal and written communication skills
Excellent command of the English language
Ability to speak another language is a plus
Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach
Ability to lift up to 25 lbs.
Must pass a criminal background check
Must successfully complete all training
Must use a personal cell phone
Must remain within a 15-minute walk of campus after 11 p.m. on working nights
Must maintain sobriety during overnight shifts

Benefits

Comp & perks

Housing with the possibility of a single room
Shift meals provided
Chaperone events to local attractions
Opportunity to work with a passionate team of diverse people