CRM Assistant

Brandness

. Support the setup and scheduling of omnichannel campaigns (broadcasts and flows) in Klaviyo.

Posted 10/15/2026contractFlorianópolis • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail while managing omnichannel campaigns and tracking performance metrics. Proficient in utilizing CRM tools and spreadsheets to support e-commerce and relationship marketing efforts.

Highest-signal resume keywords

Klaviyo Campaign ManagementCRM ExperienceEmail MarketingWhatsApp MarketingData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign SchedulingPerformance MonitoringA/B TestingLink TrackingSpreadsheet Management

Soft Skills

Organizational SkillsAttention to DetailProactive AttitudeProcess ManagementResponsibility

Tools & Technologies

KlaviyoGoogle SheetsExcelInsider

Industry Keywords

E-CommerceRelationship MarketingConsumer BehaviorEmail MetricsWhatsApp Metrics

About the role

Key responsibilities & impact

Support the setup and scheduling of omnichannel campaigns (broadcasts and flows) in Klaviyo.
Organize and update tracking spreadsheets, including timelines, campaign calendars, and results.
Support the creation and review of campaign assets, including copy, images, links, and coupons, before sends.
Create and track links used in CRM campaigns.
Monitor send schedules and ensure deliveries take place on time.
Organize materials and content.
Support the management of WhatsApp Community groups.
Monitor campaign performance, including opens, clicks, and conversions.
Support the preparation of CRM channel performance reports.
Support A/B testing and the documentation of learnings from each campaign.

Requirements

What you’ll need

Strong organizational skills and attention to detail.
Ability to manage processes and multiple demands effectively.
Proactive attitude and strong sense of responsibility.
Interest in e-commerce, relationship marketing, and consumer behavior.
Experience with CRM, email marketing, or WhatsApp marketing is a plus.
Familiarity with spreadsheets (Google Sheets/Excel) is a plus.
Basic knowledge of CRM/automation tools (Klaviyo, Insider, or similar) is a plus.
Basic knowledge of email and WhatsApp metrics (open rate, clicks, and conversion) is a plus.

Benefits

Comp & perks

Product Voucher: Exclusive credit that can be exchanged for products from any of our brands.
Discount Coupon: Special, ongoing discounts across our three brands.
Birthday Day Off: A full day off during your birthday month to celebrate however you choose.
Annual Bonus: Eligibility tied to the group’s overall results.
Conexa Partnership: 24/7 telemedicine services plus telepsychology support.
Dental Plan: Comprehensive dental coverage through Uniodonto.
GoGood Partnership: Membership and discounts at a broad network of partner gyms and studios.
Guapeco Partnership: Protection for your four-legged friend.
Daily learning opportunities at a growing company.