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About the role
Key responsibilities & impact- Lead the implementation and evolution of insurance products, ensuring alignment with business strategies.
- Prepare functional specifications, refine requirements, define MVPs, develop test scenarios, and conduct user acceptance testing of solutions.
- Manage the initiative roadmap and monitor the execution of prioritized deliverables.
- Identify opportunities to improve processes, operational workflows, and product journeys.
- Draft, review, and maintain up-to-date policies, operating procedures, and general terms and conditions for products.
- Monitor implemented initiatives, tracking results and identifying opportunities for corrective action or enhancement.
- Participate in internal and external audits, ensuring compliance with applicable regulations and standards.
- Develop and monitor action plans related to audit findings.
- Work closely with multidisciplinary teams, fostering alignment among business, technology, and governance functions.
- Support the review and validation of announcements, institutional materials, and communications related to products.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Law, Engineering, Mathematics, Statistics, Information Technology, Marketing, or a related field.
- Solid experience in the insurance industry.
- Experience managing and implementing products.
- Experience gathering and documenting business requirements.
- Knowledge of system acceptance testing and implementation monitoring.
- Experience with policies, general terms and conditions, regulatory processes, or compliance.
- Advanced proficiency in Microsoft Office, especially Excel.
- Ability to work analytically, systematically, and collaboratively.
- Preferred: experience with mass-market insurance products.
- Preferred: experience with digital transformation, operational efficiency, or continuous improvement projects.
- Preferred: knowledge of agile methodologies.
- Preferred: experience managing audits, internal controls, and process governance.
- Preferred: experience working at the intersection of business and technology teams.
Benefits
Comp & perks- Health Insurance
- Dental Insurance
- Funeral Insurance
- Transportation Allowance
- Meal Voucher
- Food Voucher
- 13th Food Basket Benefit
- Group Life Insurance
- Private Pension Plan
- Daycare and/or Nanny Assistance
- Profit-Sharing and Results-Based Bonus (PLR)
- Wellhub
- Day off to celebrate your birthday
- Corporate University with more than 500 courses
- Integrated Health Program covering mental, social, financial, and physical well-being
