Principal - Account Manager, Client Business Management

Bread Financial

. Build and manage portfolio strategy to drive growth and positive P&L impact .

Posted 9/23/2026full-timeUnited StatesLead💰 $139,800 - $223,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in portfolio strategy management, project oversight, and client contract analysis to drive growth and profitability. Proven ability to influence stakeholders and manage complex relationships while ensuring operational excellence and compliance with SLAs.

Highest-signal resume keywords

Portfolio Strategy ManagementCredit Card Portfolio ManagementProject ManagementSLA AnalysisStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationContract AnalysisFinancial AnalysisRisk ManagementFraud Analysis

Soft Skills

Critical ThinkingOrganizational SkillsInfluencing SkillsDecision-Making

Tools & Technologies

Reporting ToolsProject Tracking Software

Industry Keywords

Account ManagementSalesFinanceMarketingOperational Performance

About the role

Key responsibilities & impact

Build and manage portfolio strategy to drive growth and positive P&L impact
Lead high-level meetings with internal and external partners, including C-suite interactions
Serve as the primary escalation point across departments
Lead day-to-day operations and prioritize opportunities to advance the program
Oversee projects from initiation to completion and maintain an active project tracker/roadmap
Ensure on-time project delivery through influence and escalation
Optimize contractual fund usage and meet contractual payment obligations
Maintain expert knowledge of client contracts and create contract summaries
Analyze SLA reports and address potential SLA misses with external partners
Assess SLA impacts during new project and program implementations
Oversee portfolio strategy impacts on client P&L and enterprise budget
Analyze fraud rules and regulations to safeguard profitability
Monitor credit management procedures and cardholder inquiries
Collaborate with internal and external partners on escalated issues
Use reporting for planning, budgeting, forecasting, real-time decisions, and linking metrics to activities
Communicate results to leadership and provide strategic recommendations for program growth

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Marketing, or related field of study, or equivalent relevant work experience
10–13 years of work experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, or credit card portfolio management
Experience managing or supporting a credit card portfolio, including SLAs, operational performance, risk, fraud, and partner escalations
Ability to influence and drive results across complex, matrixed organizations and external partner relationships
Strong critical thinking, organizational, and project coordination skills
Ability to independently manage multiple priorities and escalation decisions
Must be work authorized in the United States on a full-time basis without sponsorship now or in the future
F-1 student visa holders are not eligible
Ability to travel up to 5% quarterly
Ability to work outside standard business hours when required

Benefits

Comp & perks

Medical, prescription drug, dental, and vision benefits
Voluntary benefits including basic and optional life insurance, supplemental medical plans, and short- and long-term disability
Six weeks of 100% paid parental leave after a 180-day waiting period
Immediate enrollment in the 401(k) plan
11 paid holidays
Flexible Time Off (FTO) program
Paid Sick and Safe Time (PSST)
Illinois Paid Leave for Illinois associates
Opportunity to purchase company stock during offering periods in June and December
Annual incentive bonus based on individual and company performance
Career development opportunities
Wellness support
Periodic travel to brand partner offices and events