Provider Success Lead, Physical Therapy

BreatheSuite

. Mentor physical therapists on patient care with medically complex pulmonary patients .

Posted 10/21/2026full-timeRemote • CanadaSenior💰 CA$75,000 - CA$125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mentoring physical therapists and developing clinical education content, particularly for complex pulmonary patients. Proficient in utilizing various content creation tools and managing onboarding processes to enhance provider readiness and compliance.

Highest-signal resume keywords

Active PT LicenseCardiopulmonary ExpertiseClinical Education DevelopmentMentoring ExperienceEMR and Telehealth Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Decision-MakingPatient Care ManagementContent CreationVideo and Audio RecordingAI-Assisted Education DevelopmentCompliance Training AdministrationProcess ImprovementOnboarding CoordinationClinical Research ApplicationAcute Care Experience

Soft Skills

Clear Written CommunicationOrganizational SkillsMulti-Priority ManagementProblem-Solving MindsetSupportive Mentorship

Tools & Technologies

BreatheSuite UniversityEMRsTelehealth PlatformsContent-Creation ToolsSlack

Certifications & Qualifications

ABPTS Cardiovascular and Pulmonary Clinical Specialist (CCS)

Industry Keywords

Pulmonary RehabilitationCardiac RehabilitationICU ExperienceClinical ExpertisePatient Demand Assessment

About the role

Key responsibilities & impact

Mentor physical therapists on patient care with medically complex pulmonary patients
Consult on complex cases and guide clinical decision-making around symptom response, oxygen needs, and progression
Escalate clinical issues to the Head of Clinical when needed
Own onboarding and education content for BreatheSuite University
Research current evidence and best practices and create video, audio, AI-assisted, and other educational modules
Keep clinical content current as software and platform changes roll out
Administer BreatheSuite University, including module assignment, completion tracking, and compliance training
Guide new physical therapists through onboarding to their first patient
Coordinate with credentialing, product/engineering, and operations on licensure, credentialing, platform access, and training requirements
Hold one-on-one first-patient readiness sessions
Support new and established physical therapists through one-on-ones and the provider support Slack channel
Answer workflow, platform, documentation, and clinical questions and escalate when needed
Build self-service resources and improve processes based on recurring questions
Assess provider availability against patient demand and recommend hiring increases
Track support needs and time to first patient to improve scalability

Requirements

What you’ll need

Active PT license
Demonstrated cardiopulmonary expertise, such as ABPTS Cardiovascular and Pulmonary Clinical Specialist (CCS) certification, pulmonary or cardiac rehab experience, or significant acute care or ICU experience with cardiopulmonary patients
5+ years of clinical experience
Experience mentoring or teaching clinicians
Experience developing clinical education content
Comfortable creating educational content, including recording video and audio, using AI and content-creation tools, and turning clinical research into practical training
Comfortable with EMRs, telehealth platforms, and learning new software quickly
Clear written communicator who is organized, follows through, and can manage multiple priorities at once
Systems-minded, with a habit of fixing the process behind a problem rather than solving the same problem repeatedly

Benefits

Comp & perks

Equal opportunity employer
Inclusive work environment
Fully remote work structure