Family Access Manager, Skeletal Dysplasia

BridgeBio

. Engage families/care partners on access, affordability, and reimbursement processes for BridgeBio’s commercialized skeletal dysplasia asset .

Posted 9/15/2026full-timeTexas • United StatesMid-LevelSenior💰 $185,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Patient Services and Market Access, with a strong focus on building relationships with families and care partners. Proficient in navigating reimbursement processes and executing strategic plans to enhance patient support programs.

Highest-signal resume keywords

Patient Services ExperienceMarket Access KnowledgeCommunication SkillsAnalytical SkillsRare Disease Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Biotech ExperiencePharma ExperienceHub Model KnowledgeAffordability DesignCost Sharing ProgramsReimbursement Access ChallengesOIG/CMS GuidelinesProgram Document ManagementStrategic PlanningTactical Execution

Soft Skills

Interpersonal SkillsTeamworkDetail OrientedConfidence in Rapport BuildingIndependent Work

Industry Keywords

Skeletal DysplasiaPatient AdvocacyCommercial AnalyticsPharmacovigilanceSales CollaborationFamily Support ProgramsAccess and AffordabilityPatient Support ProgramsFAM/PAL ExperienceAdvocacy Meetings

About the role

Key responsibilities & impact

Engage families/care partners on access, affordability, and reimbursement processes for BridgeBio’s commercialized skeletal dysplasia asset
Educate families/care partners and build awareness of the ForgingBridges family support program
Execute new product launch activities and align patient services goals with brand strategies
Collaborate with Legal, Compliance, Sales, Marketing, Commercial Analytics, Commercial IT, Training, Pharmacovigilance, Market Access, and Patient Advocacy teams
Provide personalized face-to-face or phone-based access and affordability issue resolution
Direct access support between consented families and hubs, pharmacies, prescriber offices, and support organizations
Coordinate missing-information follow-ups with the hub partner
Own relationships between ForgingBridges and consented patients; onboard and welcome new families
Manage program status changes and follow up with families, prescriber offices, and pharmacies
Ensure support-program business rules and protected health information policies are followed
Control information and communications workflow with families
Attend local, regional, national advocacy meetings/events, sales meetings, conferences, and regional events as needed
Report compliant insights and findings to Brand Marketing and other Commercial functions
Develop and execute tactical plans supporting Market Access/Patient Support Services performance metrics
Provide strategic and tactical input for continuous improvement and complete designated projects
Travel 40–60% domestically across the US

Requirements

What you’ll need

BA/BS degree is preferred
Minimum of 5-8 years of Biotech/Pharma experience
Patient services, Market Access, and hub experience preferred
Rare Disease experience is preferred
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Confidence building rapport with families/care partners
Experience working closely with patient support programs including copay, cost sharing programs, affordability design, and hub models for medical and pharmacy benefit products
Understanding of specialty market, buy and bill, retail market, reimbursement/access challenges, and OIG/CMS/legal guidelines for offering patient support programs
Excellent analytical skills and ability to develop strategies and tactics for patient access
Superior oral and written communication and teamwork skills
Previous FAM/PAL experience is a plus
Extremely detail oriented for creating and managing program documents
Experience establishing and maintaining high-level relationships with families, patients, and key decision-makers
40–60% domestic travel required, regionally and intermittently across the US

Benefits

Comp & perks

Market-leading compensation
Annual performance bonus
Company equity
401(k) with employer match
Employee Stock Purchase Program (ESPP)
Pre-tax commuter benefits (transit and parking)
Referral bonus for hired candidates
Subsidized lunch and parking on in-office days
100% employer-paid medical, dental, and vision premiums for you and your dependents
Health Savings Account (HSA) with annual employer contributions
Flexible Spending Accounts (FSA)
Fertility & family-forming benefits
Expanded mental health support (therapy and coaching resources)
Hybrid work model with flexibility
Flexible, “take-what-you-need” paid time off and company-paid holidays
Comprehensive paid medical and parental leave
Skill development and internal mobility opportunities
Career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching
Financial rewards, peer-to-peer recognition, and growth opportunities