IT Telecommunications Specialist

Bridgeview Eye Partners

. Manage a comprehensive, site-by-site inventory of circuits, carriers, phone numbers, VoIP services, devices, contracts, costs, and service status .

Posted 10/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing telecommunications services, including VoIP administration, circuit installations, and vendor coordination. Proficient in analyzing telecommunications expenses and improving service efficiency through effective project management and communication.

Highest-signal resume keywords

Telecommunications ManagementVoIP AdministrationTelecom Expense ManagementProject CoordinationMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telecommunications Inventory ManagementCircuit InstallationsCarrier MigrationsNumber PortingService DisconnectsTroubleshootingData AnalysisReportingCost ManagementProcess Improvement

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsAttention to DetailMulti-Priority Management

Tools & Technologies

Power BIRingCentralVoIP ServicesTelecommunications DocumentationDashboards

Industry Keywords

TelecommunicationsCarriersBilling StructuresContractsService Reliability

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Manage a comprehensive, site-by-site inventory of circuits, carriers, phone numbers, VoIP services, devices, contracts, costs, and service status
Review, reconcile, and approve telecommunications invoices and identify opportunities to reduce unnecessary costs
Serve as the primary operational contact for telecommunications carriers and service providers
Manage issues, installations, commitments, and escalations through completion
Coordinate telecommunications projects, including circuit consolidation, new circuit installations, carrier transitions, VoIP migrations, and legacy service disconnects
Manage telecommunications services from order through disconnect
Troubleshoot telecom-related outages and connectivity issues with vendors and internal IT teams
Communicate outage status, business impact, and updates to internal stakeholders and leadership
Manage day-to-day VoIP administration, including users, extensions, phone numbers, devices, voicemail, fax, call routing, queues, licensing, and connectivity
Support telecommunications-related employee and device onboarding and offboarding
Maintain phone and voicemail systems and provide user support and training
Serve as an escalation point for telecom, voice, circuit, and connectivity issues
Maintain accurate telecommunications documentation
Support telecommunications integration for acquisitions, including service discovery, number porting, equipment requirements, VoIP migration, cutover coordination, and retirement of legacy services
Develop reports and dashboards for budgeting, forecasting, cost management, and project tracking
Manage projects while maintaining established budgets and schedules
Improve processes, performance, service reliability, and telecommunications efficiency

Requirements

What you’ll need

High school diploma or GED
2–4 years of experience supporting telecommunications environments, including VoIP, carrier circuits, telecom expense management, vendor coordination, and/or multi-site implementations
Strong proficiency in Microsoft Excel
Strong analytical, organizational, and communication skills
Ability to manage multiple priorities while maintaining accuracy and attention to detail
Equivalent education and work experience will be considered
Preferred: Bachelor's degree in Information Technology or a related field
Experience coordinating circuit installations, carrier migrations, number porting, and service disconnects
Experience with Power BI or similar reporting tools
Familiarity with telecommunications carriers, billing structures, and contracts
Prior experience with RingCentral

Benefits

Comp & perks

Discretionary performance-based bonus opportunity
Paid Time Off (PTO)
Holiday Pay
2 Floating Holidays
Medical Insurance
Dental Insurance
Vision Insurance
401(k)