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About the role
Key responsibilities & impact- Work with Credit, Sales and Operations teams to identify efficiency improvements throughout the end-to-end loan application journey
- Build, monitor and maintain sales and performance dashboards
- Keep metrics accurate and up to date
- Surface clear, actionable insights for stakeholders on business performance
- Analyse sales and operational data to identify trends, risks and opportunities
- Translate findings into performance insights and recommendations for leadership
- Support management of third-party onboarding and relationship management
- Liaise with the Sales team to ensure scorecards and performance monitoring remain relevant and are used efficiently
Requirements
What you’ll need- At least 2 years of experience in a business analyst role or equivalent
- Strong experience creating, analysing and monitoring dashboards and reporting using PowerBI and HubSpot
- Ability to interpret data and turn it into clear performance insights
- Excellent written and verbal communication
- Tenacious attention to detail
- Excellent organisational skills
- Track record of delivering results
- Passion to learn and develop
- Drive to take ownership of an area of the business
- Friendly, energetic, authentic and helpful approach
- Successful pre-employment screening, including reference checks and a standard police check
Benefits
Comp & perks- Competitive remuneration
- Birthday leave
- Additional day of paid leave for life events, celebrations, or mental health reset
- Two weeks of remote work from a location of choice each year
- Professional development and internally run learning initiatives
- Social events throughout the year