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Infra Cloud Capacity Manager
Bright Vision Technologies. Support end-to-end ownership of assigned infrastructure services, focusing on cloud capacity availability, reliability, utilization, adoption, and service-level performance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT service management and infrastructure operations, with a strong focus on cloud capacity planning, risk governance, and service performance metrics. Proven ability to coordinate cross-functional teams and communicate effectively with stakeholders to drive service quality and efficiency improvements.
Highest-signal resume keywords
IT Service ManagementCloud Capacity PlanningAzure and AWS ManagementCapacity Risk ManagementStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure OperationsService DeliveryCapacity UtilizationData AnalysisCapacity GovernanceCapacity OptimizationITIL PracticesService DocumentationRoot Cause AnalysisPerformance Metrics
Soft Skills
Analytical ThinkingProblem-SolvingOrganizationWritten CommunicationVerbal Communication
Industry Keywords
Cloud PlatformsService-Level PerformanceOperational MetricsCapacity IntelligenceApplication CapacityService ReviewsContinuous ImprovementForecastingDemand ManagementCapacity Constraint Mitigation
Tech Stack
Tools & technologiesAWSAzureCloudITSM
About the role
Key responsibilities & impact- Support end-to-end ownership of assigned infrastructure services, focusing on cloud capacity availability, reliability, utilization, adoption, and service-level performance
- Support cloud capacity planning, capacity utilization, and capacity risk governance
- Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications
- Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams
- Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities
- Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback
- Assist with service strategy, design, transition, operations, and lifecycle activities
- Identify opportunities to improve service quality, efficiency, scalability, and cost effectiveness
- Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives
- Prepare communications for service releases, changes, performance updates, and improvement activities
Requirements
What you’ll need- 10+ years of experience in IT service management, infrastructure operations, service delivery, or a related field
- Working experience of ITIL practices and service management principles
- Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies
- Experience coordinating work across technical teams and business stakeholders
- Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates
- Strong written and verbal communication, organization, analytical thinking, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment with limited supervision
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience
- Strong understanding of forecasting and demand management
- Experience managing Azure and AWS provider capacity
- Strong knowledge of capacity risk management and assessment
- Clear understanding of application capacity and resilience
- Experience with data, APIs, and capacity intelligence
- Practical experience with capacity governance and controls
- Knowledge of capacity constraint mitigation and cloud resource capacity optimization
- Strong experience with executive and stakeholder communication
Benefits
Comp & perks- Comprehensive benefits
- Competitive compensation package
- Supportive work-life balance
- Career growth potential
- Continuous learning and growth opportunities