Customer Success Manager, Search Marketing Analytics

BrightEdge

. Drive customer business outcomes by turning customer data and digital marketing insights into strategies that improve brand visibility and business performance .

Posted 10/12/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving customer success through data analysis, digital marketing strategies, and platform adoption. Proficient in leveraging insights to enhance brand visibility and business performance across multiple divisions.

Highest-signal resume keywords

Customer Success ManagementDigital Marketing StrategyData Analysis and InsightsSEO KnowledgeTechnology Adoption

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDigital MarketingSEOCustomer Account ManagementBusiness Insights Development

Soft Skills

Relationship BuildingTraining and EducationPresentation Skills

Tools & Technologies

BrightEdge SEO AnalyticsTableauDomoPower BIAdobe Analytics

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer Lifecycle ManagementPlatform WorkflowsComplex IntegrationsAI-Powered Use CasesStrategic Partnership

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Drive customer business outcomes by turning customer data and digital marketing insights into strategies that improve brand visibility and business performance
Analyze customer data, identify meaningful insights, and present findings and recommendations to customer leaders and executives
Understand customer goals and translate them into effective platform workflows, reporting, research, and use cases
Lead customer sessions, train teams across divisions, and drive platform adoption through ongoing education and strategic partnership
Build strong relationships, identify opportunities to increase platform value, and enable advanced AI-powered use cases supporting long-term customer success
Drive impact for sophisticated customers from launch through the customer lifecycle
Tailor the BrightEdge SEO analytics platform to multiple divisions of large organizations

Requirements

What you’ll need

5+ years of relevant experience managing multiple customer accounts, ideally in Customer Success, Digital Marketing, Analytics, or a related field
Bachelor’s degree required
Ability to uncover business needs, analyze data, develop insights, and present recommendations to customers and executive stakeholders
Experience driving technology adoption, managing complex integrations, and partnering with technical and business stakeholders
Strong understanding of digital marketing with working knowledge of SEO
Enterprise experience with Tableau, Domo, Power BI, Adobe Analytics, or similar platforms

Benefits

Comp & perks

Competitive salary and bonus
Comprehensive benefits (including BUPA healthcare)
Fully stocked kitchens
Social events
Opportunity to expand your experience and knowledge
Smart and fun colleagues
Central Birmingham location
Working in a fast-paced environment where you can make a difference