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Business Development Representative – Outreach Coordinator
BrightView. Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in relationship building and outreach within healthcare and criminal justice sectors, utilizing sales techniques to achieve referral growth and improve patient outcomes. Proficient in managing territories, tracking performance metrics, and effectively communicating treatment pathways.
Highest-signal resume keywords
Sales TechniquesAccount ManagementCRM ProficiencyHealthcare Industry KnowledgeGoal Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesPipeline ManagementObjection HandlingAccount Growth StrategiesReferral GenerationActivity TrackingReportingTerritory ManagementAccount PlanningPerformance Metrics
Soft Skills
PersistenceResilienceRelationship BuildingAdaptabilityMotivation
Tools & Technologies
CRM PlatformsMicrosoft ExcelReporting Tools
Certifications & Qualifications
Associate DegreeBachelor’s Degree (Preferred)
Industry Keywords
HealthcareBehavioral HealthCriminal JusticeAddiction MedicineSubstance Use Disorder Treatment
About the role
Key responsibilities & impact- Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
- Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
- Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
- Execute daily outreach activities including prospecting, visits, calls, and follow-ups to achieve referral and census goals
- Map and manage a defined territory, prioritize high-value accounts, and track touchpoints
- Apply sales techniques including objection handling, pipeline management, and account growth strategies
- Track activities and results through CRM and produce accurate reporting on outreach effectiveness
- Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
- Develop knowledge of BrightView’s services and communicate patient pathways effectively
- Represent BrightView at networking events, conferences, and community meetings
- Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
- Align outreach efforts with BrightView’s mission and improved patient outcomes
- Share field insights to support organizational planning and market strategy
- Develop account plans and territory strategies to maximize referral growth
Requirements
What you’ll need- Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
- Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings
- Preferred: Knowledge of addiction medicine or behavioral health industry
- Required: Associate Degree or equivalent experience
- Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience
- Resilience and persistence; ability to maintain motivation despite rejection and sustain high levels of activity
- Willingness to learn sales planning, objection handling, and conversion strategies
- Consistently deliver on daily outreach commitments and achieve activity targets
- Actively seek feedback and adapt strategies to improve results
- Strong ability to connect with diverse stakeholders and build rapport
- Ability to map accounts, prioritize opportunities, and plan sales approaches
- Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)
- Ability and willingness to travel within assigned territory
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
- Competitive compensation
- Supportive work environment dedicated to professional growth and development