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Business Development Representative – Outreach Coordinator
BrightView. Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations .
About the role
Key responsibilities & impact- Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
- Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
- Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
- Execute daily outreach activities including prospecting, visits, calls, and follow-ups to achieve referral and census goals
- Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
- Apply sales techniques including objection handling, pipeline management, and account growth strategies
- Track activities and results through CRM, producing accurate reporting on outreach effectiveness
- Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
- Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively
- Represent BrightView at networking events, conferences, and community meetings to promote awareness
- Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
- Align outreach efforts with BrightView’s mission and improved patient outcomes
- Share field insights to support organizational planning and market strategy
- Develop account plans and territory strategies to maximize referral growth after mastering outreach fundamentals
Requirements
What you’ll need- Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
- Associate Degree or equivalent experience
- Ability and willingness to travel within assigned territory
- Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)
- Ability to maintain motivation despite rejection and sustain high levels of activity
- Willingness to learn sales planning, objection handling, and conversion strategies
- Consistently deliver on daily outreach commitments and achieve activity targets
- Actively seek out feedback and adapt strategies to improve results
- Strong ability to connect with diverse stakeholders and build rapport
- Capable of mapping accounts, prioritizing opportunities, and planning sales approaches
- Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings
- Preferred: Knowledge of addiction medicine or behavioral health industry
- Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
- Competitive compensation
- Supportive work environment dedicated to professional growth and development