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BrightView

Medical Assistant

BrightView

. Facilitate timely and efficient patient flow for the duration of each visit .

Posted 10/23/2026full-timeRoanoke • Virginia • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient flow management, laboratory specimen handling, and compliance with healthcare regulations. Proficient in electronic medical records documentation and effective communication within a multidisciplinary team.

Highest-signal resume keywords
Patient Flow ManagementLaboratory Specimen HandlingElectronic Medical Records (EMR)HIPAA ComplianceMedical Assistant Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Specimen PreparationLaboratory Inventory ManagementDocumentation AccuracyBilling Information ManagementRegulatory Compliance
Soft Skills
Excellent Communication SkillsEmpathy and CompassionProblem SolvingTeam CollaborationAdaptability
Tools & Technologies
MS Office (Outlook, Teams, Word)Electronic Medical Records (EMR)
Industry Keywords
HIPAA42-CFR Part 2Harm ReductionHealthcare Environment

About the role

Key responsibilities & impact
  • Facilitate timely and efficient patient flow for the duration of each visit
  • Perform assigned administrative duties supporting patient flow
  • Prepare specimens for shipping
  • Maintain laboratory supply inventory and a sanitary, organized work environment
  • Provide input on treatment philosophy, treatment services, and patient care
  • Communicate with various teams regarding patient appointments
  • Attend required meetings and huddles and collaborate within the center team
  • Consult team members on lab testing, results, and patient issues
  • Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations
  • Review, post, and disseminate laboratory results in a timely manner
  • Complete timely and comprehensive documentation in the Electronic Medical Records (EMR)
  • Maintain new and existing patient accounts, including insurance and billing information

Requirements

What you’ll need
  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes
  • Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred
  • High degree of integrity and compliance with work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus
  • 2+ years of prior medical assistant experience preferred
  • High School Diploma or equivalent

Benefits

Comp & perks
  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match
  • Company sponsored ongoing training and certification opportunities
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
  • Tuition Reimbursement after 1 year in related field
  • Competitive compensation
  • Supportive work environment dedicated to professional growth and development