Outreach Coordinator

BrightView

. Drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement .

Posted 10/27/2026full-timeColumbus • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving census growth through effective relationship building, outreach strategies, and sales techniques within the healthcare and behavioral health sectors. Proficient in utilizing CRM platforms for tracking and reporting outreach activities to achieve referral and admissions goals.

Highest-signal resume keywords

Sales TechniquesCRM ProficiencyRelationship BuildingOutreach StrategyHealthcare Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PlanningObjection HandlingPipeline ManagementAccount Growth StrategiesReporting Tools

Soft Skills

PersistenceMotivationAdaptabilityRapport BuildingFeedback Seeking

Tools & Technologies

CRM PlatformsMicrosoft Excel

Industry Keywords

HealthcareBehavioral HealthSubstance Use Disorder TreatmentCriminal JusticeReferral Generation

About the role

Key responsibilities & impact

Drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement
Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
Execute daily outreach activities including prospecting, visits, calls, and follow-ups to achieve referral and census goals
Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
Apply sales techniques including objection handling, pipeline management, and account growth strategies
Track activities and results through CRM and produce accurate reporting on outreach effectiveness
Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
Develop knowledge of BrightView’s services and communicate patient pathways effectively
Represent BrightView at networking events, conferences, and community meetings
Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
Align outreach efforts with BrightView’s mission and improved patient outcomes
Share field insights to support organizational planning and market strategy
Develop account plans and territory strategies to maximize referral growth once outreach fundamentals are mastered

Requirements

What you’ll need

Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
Associate Degree or equivalent experience
Ability to maintain motivation despite rejection and sustain high levels of activity
Willingness to learn sales planning, objection handling, and conversion strategies
Consistently deliver on daily outreach commitments and achieve activity targets
Actively seek out feedback and adapt strategies to improve results
Strong ability to connect with diverse stakeholders and build rapport
Capable of mapping accounts, prioritizing opportunities, and planning sales approaches
Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)
Ability and willingness to travel within assigned territory
Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings
Preferred: Knowledge of addiction medicine or behavioral health industry
Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience

Benefits

Comp & perks

PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match
Company sponsored ongoing training and certification opportunities
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
Tuition Reimbursement after 1 year in related field
Supportive work environment dedicated to professional growth and development