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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading NetSuite implementations for the restaurant industry, with a strong focus on project governance, financial performance, and operational efficiency. Proven ability to coach teams and manage escalations while ensuring successful POS integrations and back-office processes.
Highest-signal resume keywords
NetSuite Implementation ExperiencePOS-to-ERP IntegrationProject Governance ManagementOracle Simphony ExperienceNetSuite Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP DeliveryInventory ManagementProcurement ProcessesLabor SchedulingCash ReconciliationProject Margin TrackingUtilization AnalysisDelivery Efficiency MonitoringMulti-Location RolloutsONRO Delivery Playbooks
Soft Skills
LeadershipCoachingAccountabilityRisk ManagementCommunication
Tools & Technologies
Oracle Simphony CloudNetSuite Connector for MICROS Simphony
Certifications & Qualifications
NetSuite CertificationsPMPPRINCE2
Industry Keywords
Restaurant OperationsHospitalityFood and BeverageMulti-Location RetailFranchise Businesses
Tech Stack
Tools & technologiesCloudERPOraclePMP
About the role
Key responsibilities & impact- Own delivery of a portfolio of NetSuite implementations, including ONRO projects for single-site, multi-location and franchise restaurant groups
- Serve as the final escalation point for delivery, scope and customer risks
- Set governance, delivery cadence and executive reporting across all projects
- Track portfolio performance, including margin, utilization and delivery efficiency, and act early when numbers drift
- Oversee restaurant back-office scope covering inventory, procurement, production scheduling, labor and cash management
- Ensure POS integrations, especially Oracle Simphony Cloud, are scoped, tested and reconciled so sales, stock and cash data flow correctly into NetSuite
- Plan phased, multi-location rollouts that keep restaurants running through go-live
- Build repeatable ONRO delivery playbooks, templates and estimates
- Lead, coach and develop Project Managers and Consultants
- Grow the team's restaurant-industry and ONRO expertise
- Partner with Sales and Presales on deal quality, scope clarity and realistic estimates
- Work with Oracle and NetSuite product teams to share field feedback and stay current as ONRO evolves
Requirements
What you’ll need- Proven leadership of teams in complex ERP delivery environments
- Strong hands-on NetSuite implementation and delivery experience
- Experience delivering ERP for restaurant, hospitality, food and beverage, or multi-location retail and franchise businesses
- Working knowledge of restaurant back-office processes: inventory and food cost, procurement, labor scheduling and cash reconciliation
- Experience with POS-to-ERP integrations
- Strong financial and operational awareness, including project margin and utilization
- A track record of managing escalations, project governance and delivery risk
- Ability to coach teams, drive accountability and raise delivery standards
- Hands-on exposure to Oracle NetSuite Restaurant Operations, or a strong drive to become an early expert as it rolls out
- Experience with Oracle Simphony (MICROS) or the NetSuite Connector for MICROS Simphony
- NetSuite certifications (strongly preferred)
- PMP, PRINCE2 or an equivalent project management certification
Benefits
Comp & perks- Hybrid work arrangement
- FTE (full-time employment)
