Executive Personal Assistant, Executive Household Operations Manager

British American Household Staffing

. Provide high-level executive and personal support to both principals .

Posted 11/7/2026full-timeNew York City • New York • United StatesSeniorLead💰 $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex calendars, coordinating travel logistics, and overseeing multiple properties while ensuring seamless communication and operational efficiency. Proven ability to implement systems and processes that enhance administrative functions and support high-net-worth individuals.

Highest-signal resume keywords

Executive Support ExperienceProject Management SkillsFinancial AdministrationTravel CoordinationVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementExpense TrackingBudget ManagementOperational ImprovementsProperty ManagementTravel Logistics CoordinationSOP DevelopmentIT ProficiencyCommunication SkillsOrganizational Skills

Soft Skills

ProactiveResourcefulDiscreetTrustworthyAdaptable

Tools & Technologies

Microsoft OfficeGoogle WorkspaceProject Management Platforms

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

UHNW IndividualsHousehold OperationsPrivate PAExecutive OperationsDomestic and International Travel

About the role

Key responsibilities & impact

Provide high-level executive and personal support to both principals
Proactively manage complex calendars, appointments, commitments, and schedules
Coordinate personal and family travel, including itineraries, flights, accommodation, ground transportation and travel logistics
Manage correspondence, communications and follow-ups
Prepare briefing documents, itineraries, schedules and relevant background information
Identify opportunities to streamline the principals' day-to-day lives and reduce administrative demands
Oversee coordination and ongoing management of approximately 5–10 domestic and international properties
Coordinate property concierges, on-site contacts, contractors, vendors, maintenance teams and service providers
Implement property checklists, maintenance schedules and standard operating procedures
Monitor outstanding maintenance issues and ensure timely resolution
Oversee property readiness, seasonal openings and closures, and property-related projects
Coordinate with rental management companies and assist with rental coordination in New York and Puerto Rico
Monitor property-related expenditure and maintain accurate records
Act as central point of contact for household staff, concierges, vendors and external service providers
Source and manage reliable service providers, negotiate where appropriate, and monitor service standards
Coordinate complex family travel across multiple locations and resolve travel-related issues
Coordinate family activities, seasonal arrangements, holiday logistics and skiing holidays in Montana
Review and improve administrative and household processes
Develop SOPs and centralized systems for tracking tasks, projects, maintenance, vendors and household requirements
Establish reporting structures and accountability, automate or outsource administrative tasks, and provide updates and recommendations to the principals
Coordinate property-related invoices and expenditure, maintain expense records, assist with budgets and financial administration
Coordinate with accountants and external advisers
Help establish processes for recurring payments, bills and property expenses
Potentially assume greater responsibility for bill payment and financial administration over time
Provide occasional support with family logistics and children's extracurricular schedules
Ensure family commitments, travel and property arrangements are coordinated seamlessly
Act as a trusted, discreet and dependable point of contact

Requirements

What you’ll need

Bachelor's degree from a recognized university preferred
Significant experience in a senior Executive Assistant, Private PA, Executive Operations, or Household Operations role
Ideally, 8+ years of relevant experience supporting UHNW individuals, entrepreneurs, principals, or private families
Experience managing multiple properties, vendors, and external service providers is highly desirable
Demonstrable experience implementing systems, processes, and operational improvements
Strong project management and organizational skills
Excellent written and verbal communication skills
Financial and administrative literacy, ideally including experience with expense tracking and budgets
Experience coordinating complex domestic and international travel
Excellent IT skills, including Microsoft Office, Google Workspace, and relevant project management platforms
Experience working across multiple time zones and locations
A proven track record of working independently and taking ownership of responsibilities
Exceptionally proactive, resourceful, and solutions-oriented
Able to think independently and make sound decisions without constant direction
Ability to identify efficiencies and cost-saving opportunities
Highly organized, with outstanding attention to detail
Strong project management capabilities
Comfortable managing multiple priorities and complex projects simultaneously
Able to establish processes and systems from scratch rather than simply following existing instructions
Confident managing vendors, contractors, household staff and external advisers
Strong interpersonal and communication skills
Discreet, trustworthy and accustomed to handling confidential personal and financial information
Comfortable working with a high degree of autonomy
Flexible and adaptable, with a willingness to travel when required
Able to build a strong, trusted relationship with both principals
Must be comfortable working within an evolving role that may expand as trust and responsibility develop

Benefits

Comp & perks

Comprehensive benefits package - medical, dental, vision + 401 (k)
All other industry-standard benefits
Discretionary performance-related bonus
Private accommodation in Dorado when required
Potential for increased responsibility and professional development into a broader Executive Operations / Chief of Staff position