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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project & Portfolio Management, Agile Management Solutions, and ValueOps domain, with a strong ability to build customer relationships and articulate software solutions. Proven skills in collaboration, presentation, and understanding customer business needs are essential.
Highest-signal resume keywords
Project & Portfolio ManagementAgile Management SolutionsClarityJiraStrong Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile FrameworksFinOpsInfrastructure Portfolio ManagementSoftware Demonstration SkillsBusiness Requirements Documentation
Soft Skills
Interpersonal SkillsCommunication SkillsRelationship BuildingCustomer UnderstandingCollaborative Learning
Tools & Technologies
PlanviewServiceNowApptio
Industry Keywords
ValueOpsAgile TransformationAccount Marketing ActivitiesCustomer Decision-Making ProcessAccount Opportunity Management
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Perform value alignment with strategic customers
- Build relationships across customers’ or partners’ IT and business silos to understand, build, document, and share knowledge of portfolio management, agile transformation, challenges, and planned-project impact
- Act as a valued resource early in the customer decision-making process
- Identify and lead adoption activities with key customers
- Maintain account opportunity, engagement, and adoption information
- Manage and direct team members within assigned accounts
- Maintain understanding of Agile Operations Division capabilities and products across the portfolio
- Maintain functional and technical understanding of the ValueOps domain
- Maintain understanding of third-party solutions and tools related to the domain
- Perform demos and proof of value for PPM and Agile solutions
- Present solution and adoption roadmaps to customers
- Collaborate with Sales, R&D, Services, and Management to ensure solution synergy and consistency
- Collaborate with other domain members in the territory to promote collaborative learning and account understanding
- Collaborate in defining and executing account marketing activities
Requirements
What you’ll need- Bachelor’s degree and 12+ years of related experience, or master’s degree and 10+ years of experience, in a technology or business related discipline
- Eager and willing to understand customers’ “why”
- Skills necessary to shift customer from relationship to partnership
- Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
- Understanding of Agile frameworks, such as SAFe
- Ability to understand customer business problems and clearly formulate and articulate software solutions
- Ability to interact with business users, document business requirements, and translate requirements into a working application
- Broad understanding of business and IT management
- Strong presentation skills, including software demonstration skills
- Excellent interpersonal and communication skills
Benefits
Comp & perks- A flexible remote work environment that promotes work and life balance
- A healthy compensation and benefits package that rewards the success of the team
- Discretionary annual bonus
- Competitive new hire equity grant
- Annual equity awards
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company paid holidays
- Paid sick leave and vacation time
- Paid Family Leave and other leaves of absence according to applicable laws
