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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Project and Portfolio Management, Agile transformation, and customer engagement strategies. Proficient in collaborating with cross-functional teams to deliver tailored software solutions that address customer business challenges.
Highest-signal resume keywords
Project & Portfolio ManagementAgile Management SolutionsStrong Presentation SkillsInterpersonal Communication SkillsUnderstanding of Agile Frameworks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementAgile TransformationBusiness Requirements DocumentationSoftware Solution ArticulationCustomer Business Problem Understanding
Soft Skills
Relationship BuildingCustomer Partnership DevelopmentCollaborationEagerness to Understand Customer Needs
Tools & Technologies
ClarityPlanviewJiraServiceNowApptio
Industry Keywords
FinOpsInfrastructure Portfolio ManagementAgile Operations DivisionThird-Party SolutionsAccount Marketing Activities
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Perform value alignment with strategic customers
- Build relationships across customers’ or partners’ IT and business silos
- Understand, build, document and share knowledge of portfolio management, agile transformation, challenges and potential impact of planned projects
- Act as a valued resource early in the customer’s decision-making process
- Identify and lead adoption activities with key customers
- Maintain account opportunity, engagement and adoption information
- Manage and direct team members within assigned accounts
- Maintain understanding of Agile Operations Division capabilities and products
- Maintain functional and technical understanding of the ValueOps domain
- Maintain understanding of third-party solutions and tools related to the domain
- Perform demos and proofs of value for PPM and Agile solutions
- Present solution and adoption roadmaps to customers
- Collaborate with Sales, R&D, Services and Management on solution technology, architecture and roadmaps
- Collaborate with domain members in the territory on assigned accounts
- Collaborate in defining and executing account marketing activities
Requirements
What you’ll need- Bachelor’s degree and 12+ years of related experience; or Master’s degree and 10+ years of related experience
- Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
- Understanding of Agile frameworks, such as SAFe
- Ability to understand customer business problems and formulate and articulate software solutions
- Ability to interact with business users, document business requirements, and translate them into a working application
- Broad understanding of business and IT management
- Strong presentation skills, including software demonstration skills
- Excellent interpersonal and communication skills
- Skills necessary to shift customer from relationship to partnership
- Eagerness and willingness to understand customers’ “why”
Benefits
Comp & perks- A flexible remote work environment that promotes work and life balance
- Healthy compensation and benefits package
- Discretionary annual bonus
- Competitive new hire equity grant
- Annual equity awards
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company paid holidays
- Paid sick leave and vacation time
- Paid Family Leave and other leaves of absence in accordance with applicable laws
