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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project & Portfolio Management, Agile Management Solutions, and ValueOps domain, with a strong ability to build customer relationships and articulate software solutions. Proven skills in managing teams and collaborating across various business and IT functions to drive customer adoption and engagement.
Highest-signal resume keywords
Project & Portfolio ManagementAgile Management SolutionsClarityJiraStrong Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementAgile TransformationFinOpsInfrastructure Portfolio ManagementBusiness Requirements Documentation
Soft Skills
Interpersonal SkillsCommunication SkillsCustomer Relationship ManagementProblem-Solving Skills
Tools & Technologies
PlanviewServiceNowApptio
Industry Keywords
Agile FrameworksSAFeValueOpsAccount Marketing Activities
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Perform value alignment with strategic customers
- Build relationships across customers’ or partners’ IT and business silos and offerings
- Understand, build, document and share knowledge of portfolio management, agile transformation, challenges and potential impact of planned projects
- Act as a valued resource early in the customer decision-making process
- Identify and lead adoption activities with key customers
- Maintain account opportunity, engagement and adoption information
- Manage and direct team members within assigned accounts
- Maintain understanding of Agile Operations Division capabilities and products across the portfolio
- Maintain functional and technical understanding of the ValueOps domain
- Maintain understanding of third-party solutions and tools related to the domain
- Perform demos and proofs of value for PPM and Agile solutions
- Present solution and adoption roadmaps to customers
- Collaborate with Sales, R&D, Services and Management across assigned customers
- Collaborate with other domain members in the territory
- Collaborate in the definition and execution of account marketing activities
Requirements
What you’ll need- Bachelor’s and 12+ years of related experience, or master’s degree and 10+ years of experience, in a technology or business related discipline
- Eager and willing to understand customers’ “why”
- Skills necessary to shift customer from relationship to partnership
- Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
- Understanding of Agile frameworks, such as SAFe
- Ability to understand customer business problems and clearly formulate and articulate software solutions
- Ability to interact with business users to discuss and document business requirements and translate them into a working application
- Broad understanding of business and IT management
- Strong presentation skills, including software demonstration skills
- Excellent interpersonal and communication skills
Benefits
Comp & perks- A flexible remote work environment that promotes work and life balance
- A healthy compensation and benefits package that rewards the success of the team
- Discretionary annual bonus
- Competitive new hire equity grant
- Annual equity awards
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company paid holidays
- Paid sick leave and vacation time
- Paid Family Leave and other leaves of absence according to applicable laws