Technical Adoption Manager – Application Networking and Security

Broadcom

. Consult closely with customers to ensure satisfaction and return on investment of VMware solutions .

Posted 11/6/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of VMware products and networking solutions, with a strong ability to consult with customers and drive adoption of VMware technologies. Proven experience in managing customer relationships and providing architectural guidance for network virtualization initiatives.

Highest-signal resume keywords

VMware Networking ProductsCustomer-Facing ExperienceAdvanced Networking and SecurityCloud Infrastructure UnderstandingNetworking Protocols Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VMware SolutionsNetwork ArchitectureLoad Balancer TechnologiesVLANsVPNBGPOSPFFirewallsIDS/IPSSystem Administration

Soft Skills

Strong Communication SkillsProblem-Solving SkillsOrganizational SkillsRelationship-BuildingAbility to Influence

Tools & Technologies

CiscoF5RiverbedPalo Alto NetworksA10 NetworksAristaInfobloxSNMPVSGNexus 1000V

Industry Keywords

Data Center InfrastructureVirtualizationTechnical ArchitectureSystems ManagementIT Vendor Experience

Tech Stack

Tools & technologies

CloudFirewallsVMware

About the role

Key responsibilities & impact

Consult closely with customers to ensure satisfaction and return on investment of VMware solutions
Serve as the customer’s primary liaison into VMware and identify and directly address business and technical issues impacting customer success
Engage resources across sales, product management, education, R&D, and support
Expand adoption of VMware solutions within customer accounts by driving internal and external relationships
Report key account metrics and insights to VMware internal teams
Contribute to TAM program development activities
Establish long-term relationships within assigned accounts and understand clients’ strategic goals and business impact
Provide project leadership, coordination, and architectural guidance for network virtualization and major VMware initiatives
Collaborate with multifunctional VMware project teams, including consultants, engineers, product management, and support staff
Map VMware solutions to customers’ unique business and technical requirements
Maintain current knowledge of VMware load balancing and security solutions and high-level knowledge of VMware’s product line and future direction
Lead and drive challenging requests across simultaneous client engagements
Provide product feedback to VMware Product Management based on customer use cases and requirements
Advise customers on best practices and drive adoption within assigned accounts
Manage customer engagement milestones
Respond confidently and effectively to customer needs

Requirements

What you’ll need

5+ years’ proven strong networking experience and knowledge of VMware networking products
2+ years proven experience in customer-facing positions, such as TAM or technology consultant, preferably with a management consulting, IT vendor, or professional services organization
BS degree preferred; relevant years experience in lieu of a degree may be considered
Solid knowledge and understanding of VMware products, including core product suite, virtualization, networking and security products, solutions, and services
Solid technical background in advanced networking and security, preferably with technical certifications
Background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture preferred
Ability to travel up to 20% locally/regionally, including occasional out-of-state/country client visits and conferences or training
Domain-level understanding of cloud infrastructure and networking, including data center design, network architecture, network design, system architecture virtualization, systems management, and security
Knowledge of network security tools and concepts, including firewalls, IDS/IPS, and security/trust zones
Knowledge of routers, switches, load balancers, and networking and security components from various vendors
Knowledge of virtual networking components such as VSG, Nexus 1000V, and vDS
Knowledge of networking protocols including BGP and OSPF
Knowledge of VLANs, VPN, unicast vs multicast, management networks, IP subnetting, and network design
Demonstrable experience and deep knowledge of networking and load balancer technologies and vendors including Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, and Palo Alto Networks
Experience integrating heterogeneous networking and security environments
Understanding of modern IT and DevOps production data center and cloud operations
Familiarity with systems management concepts, processes, and standards such as SNMP; capacity/performance management and tuning
Ability to explain complex technical concepts to varied audiences
Strong business insight and problem-solving skills
Ability to influence internal and external partners at all levels
Ability to work independently and in a team setting
Strong organizational skills and ability to handle multiple client demands
Superb communication, presentation, and interpersonal skills, including communication with and relationship-building among CxO-level personnel

Benefits

Comp & perks

Home-office based position
Opportunity to work with innovative Customer Advocates team
Customer-facing collaboration with sales, product management, education, R&D, and support teams