Technical Adoption Manager – Application Networking, Security

Broadcom

. Consult closely with customers to ensure satisfaction and return on investment of VMware solutions .

Posted 11/6/2026full-timeRemote • South KoreaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of VMware products and networking solutions, with a strong ability to consult with customers and drive adoption of technology. Proven experience in managing customer relationships and providing architectural guidance for network virtualization and security initiatives.

Highest-signal resume keywords

VMware Networking ProductsCustomer-Facing ExperienceAdvanced Networking and SecurityCloud Infrastructure & NetworkingProfessional-Level Korean Language

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Networking ProtocolsLoad Balancer TechnologiesVirtual Networking ComponentsNetwork Security ToolsData Center InfrastructureSystem ArchitectureTechnical ArchitectureNetwork DesignOperating SystemsSystems Management

Soft Skills

Strong Problem-Solving SkillsSuperb Communication SkillsOrganizational SkillsAbility to Influence PartnersAbility to Work Independently

Tools & Technologies

FirewallsIDS/IPSRoutersSwitchesVLANsVPNSNMPCiscoF5Palo Alto Networks

Industry Keywords

Customer SuccessTechnical Account ManagerConsultingIT VendorProfessional ServicesVirtualizationSecurity SolutionsNetwork ArchitectureCloud OperationsData Center Design

Tech Stack

Tools & technologies

CloudFirewallsVMware

About the role

Key responsibilities & impact

Consult closely with customers to ensure satisfaction and return on investment of VMware solutions
Serve as the customer’s primary liaison into VMware
Identify and directly address business and technical issues impacting customer success
Engage sales, product management, education, R&D, and support resources across VMware
Expand adoption of VMware solutions within assigned accounts
Drive relationships internally and externally to influence positive change
Report key account metrics and insights to VMware internal teams
Contribute to TAM program development activities
Establish long-term relationships within assigned accounts and understand clients’ strategic goals
Provide project leadership, coordination, and architectural guidance for customer network virtualization and major VMware initiatives
Collaborate with multifunctional VMware project teams, including consultants, engineers, product management, and support staff
Map VMware solutions to customers’ business and technical requirements
Maintain current knowledge of VMware load balancing and security solutions and high-level knowledge of VMware’s product line and future direction
Lead challenging requests across simultaneous client engagements
Provide product feedback to VMware Product Management based on customer use cases and requirements
Advise customers on best practices and drive adoption within assigned accounts
Manage customer engagement milestones
Respond to customer needs with confidence and agility

Requirements

What you’ll need

5+ years’ proven strong networking experience and knowledge of VMware networking products
2+ years proven experience in customer-facing positions, preferably as a TAM or technology consultant with a management consulting, IT vendor, or professional services organization
BS degree preferred; relevant years experience in lieu of a degree may be considered
Solid knowledge and understanding of VMware products, including core product suite, virtualization, networking and security products, solutions, and services
Solid technical background in advanced networking and security, preferably with technical certifications
Background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture preferred
Ability to travel up to 20% locally/regionally
Domain-level understanding of Cloud Infrastructure & Networking, including data center design, network architecture, network design, system architecture virtualization, systems management, and security
Knowledge of network security tools and concepts such as firewalls, IDS/IPS, and Security/Trust Zones
Knowledge of routers, switches, load balancers, and networking and security components from a variety of vendors
Knowledge of virtual networking components such as VSG, Nexus 1000V, and vDS
Knowledge of networking protocols such as BGP and OSPF
Knowledge of VLANs, VPN, unicast vs multicast, management networks, IP subnetting, and network design
Demonstrable experience and deep knowledge of networking and load balancer technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, and Palo Alto Networks
Experience integrating heterogeneous networking and security environments
Understanding of modern IT and DevOps production data center and Cloud operations
Familiarity with systems management concepts, processes, and standards such as SNMP; capacity/performance management and tuning
Ability to explain complex technical concepts to a variety of audiences
Strong business insight and problem-solving skills
Ability to influence internal and external partners at all levels
Ability to work independently and in a team setting
Strong organizational skills and ability to handle multiple client demands
Superb communication, presentation, and interpersonal skills, including ability to communicate effectively and build relationships with CxO-level personnel
Professional-level Korean language required

Benefits

Comp & perks

Home-office based position
Opportunity to work with innovative Customer Advocates team
Exposure to VMware solutions, product management, education, R&D, and support organizations
Professional development through conferences or training