Client Relationship Administrator

Broadridge

. Manage project schedules, risks, scope of work, and budgets .

Posted 11/3/2026full-timeEdgewood • New York • United StatesMid-LevelSenior💰 $28 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and service delivery, with a strong focus on project management, including scheduling, risk assessment, and budget oversight. Capable of fostering client relationships while ensuring operational teams meet client requirements and service performance metrics.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementService Performance MonitoringStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project SchedulingRisk ManagementBudget ManagementService Metrics MonitoringReport Preparation

Soft Skills

Organizational SkillsJudgmentProblem-SolvingCommunication

Industry Keywords

Account SupportService DeliveryClient RequirementsOperational TeamsSubcontractors

About the role

Key responsibilities & impact

Manage project schedules, risks, scope of work, and budgets
Ensure operational teams and subcontractors understand client requirements
Build and maintain strong client relationships, providing day-to-day advice and support
Promote organizational capabilities and identify sales opportunities for referral to account managers
Support contract extensions and additional business within assigned accounts
Establish consistent processes for reviewing service metrics and reporting
Manage contracts varying in duration, value, and strategic importance
Coordinate administrative, data organization, and workload management tasks with moderate supervision
Recognize and resolve typical issues using established options and seek approval when needed
Communicate clearly with clients and colleagues

Requirements

What you’ll need

Experience in client relationship management, account support, or service delivery
Ability to coordinate work across teams and track schedules, risks, scope, and budgets
Experience monitoring service performance, working with metrics, or preparing reports
Strong written and verbal communication skills
Organized approach to managing multiple priorities and following established procedures
Sound judgment and problem-solving skills
Ability to address routine issues and escalate others appropriately

Benefits

Comp & perks

Bonus eligible
Comprehensive benefit offerings
Paid sick leave and other legally required benefits, as applicable
Disability assistance and reasonable accommodations during the application and hiring process