Direct Marketing Project Manager

Broadridge

. Provide excellent client service and end-to-end campaign management for multiple data-driven direct marketing projects .

Posted 9/29/2026full-timeCheltenham • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex, data-driven direct marketing campaigns while ensuring strong client relationship management and effective communication across teams. Proficient in campaign operations, including data processing and direct mail production, with a focus on quality and profitability.

Highest-signal resume keywords

Campaign ManagementClient Relationship ManagementData ProcessingAnalytical SkillsProject Profitability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven MarketingProject ManagementCampaign OperationsQuotations PreparationScope Management

Soft Skills

Communication SkillsProblem-Solving SkillsOrganizational Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Direct MarketingData BriefsDirect Mail ProductionPostal ServicesDSA Providers

About the role

Key responsibilities & impact

Provide excellent client service and end-to-end campaign management for multiple data-driven direct marketing projects
Build and maintain strong client relationships with clear, proactive communication throughout campaign delivery
Interpret client instructions, campaign objectives, and data briefs; clarify requirements and translate them into internal briefs and campaign production plans
Manage concurrent direct marketing campaigns, including schedules, quotations, scope changes, timelines, risks, and issue resolution
Coordinate with planners, creative teams, technical teams, operations, and third-party suppliers
Lead campaign operations involving data processing, programming, tabulation, and direct mail production routes
Monitor quality, cost, profitability, and overall project contribution using Broadridge pricing models and cost projections
Negotiate with clients and external suppliers on timing, cost, and delivery expectations
Help improve processes and team effectiveness

Requirements

What you’ll need

Bachelor’s degree in Business Operations, Computer Science, or a related field; equivalent experience will also be considered
Proven experience managing complex, data-driven direct marketing campaigns and multiple parallel projects with changing scope
Strong client relationship management and stakeholder management skills, with experience working across creative, technical, and operational teams
Experience preparing schedules, quotations, internal data briefs, and managing campaign scope, delivery, and profitability
Understanding of campaign operations, including data processing, programming, tabulation, direct mail production routes, postal services, and DSA providers
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong analytical, communication, problem-solving, and organizational skills

Benefits

Comp & perks

Collaborative, engaging, and inclusive work environment
Workplace that empowers associates to be authentic and bring their best to work
Safe, understood, and valued workplace culture