Director, Change Management – Procurement

Broadridge

. Drive the continued rollout and adoption of enterprise Source-to-Pay (S2P) solutions across the procurement organization .

Posted 11/10/2026full-timeUnited StatesLead💰 $140,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise change management, particularly within procurement and Source-to-Pay environments, utilizing methodologies such as Prosci and ADKAR. Proven ability to drive user adoption, manage stakeholder communications, and execute change initiatives effectively.

Highest-signal resume keywords

Enterprise Change ManagementStakeholder CommunicationERP Procurement PlatformsLean Six SigmaProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementProcess MappingAnalytical SkillsProblem-Solving SkillsStandard Operating Procedures Creation

Soft Skills

Influencing SkillsCollaborationExecutionTraining FacilitationRelationship Building

Tools & Technologies

Microsoft Office SuiteCoupaSAP AribaZycus

Certifications & Qualifications

Change Management Certified

Industry Keywords

Source-to-PayProcurementADKARChange Management InitiativesStakeholder Engagement

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Drive the continued rollout and adoption of enterprise Source-to-Pay (S2P) solutions across the procurement organization
Provide change management support for the Strategic Sourcing Group (SSG)
Own day-to-day change execution across S2P initiatives
Develop and deliver targeted communications to drive clarity, alignment, and engagement
Design and facilitate role-based training for end users and suppliers
Conduct impact assessments and translate findings into actionable plans
Partner with procurement leaders to drive adoption and address resistance
Track adoption metrics and adjust the approach to improve outcomes
Serve as the primary point of contact for change across the program
Lead change management initiatives using Prosci methodology and the ADKAR approach
Align change milestones with the Broadridge PMO and provide regular updates
Establish milestones and communicate progress to the executive steering committee
Facilitate, schedule, and organize stakeholder and role-specific training
Provide direction, identify change-impact risks, and develop solutions to meet adoption goals
Manage internal and external stakeholders and promote collaboration and buy-in
Coordinate enterprise-wide communications and align channels through stakeholder segmentation
Coordinate regular change-update meetings with business leaders
Drive strong user adoption and engagement, clear communication, confidence in new processes and tools, and minimal operational disruption

Requirements

What you’ll need

7–12 years of experience in enterprise change management, preferably in procurement or S2P environments
Proven ability to operate independently and drive execution in a fast-paced environment
Experience supporting ERP or cloud procurement platforms, such as Coupa, SAP Ariba, or Zycus
Strong stakeholder communication and influencing skills
Hands-on execution; comfortable as a “player-coach” and change resource on a program
Analytical and problem-solving skills
Proficiency in Microsoft Office Suite
Strong process management skills
Project management experience
Lean Six Sigma
Process mapping expertise
Ability to create standard operating procedures
Ability to build and maintain strong cross-functional relationships
Bachelor’s degree from a four-year college or university in a related field (preferred)
Change Management Certified
Understanding of how people go through change and the change process; ADKAR experience is a plus

Benefits

Comp & perks

Bonus eligible; 15% annual MBO/corporate bonus
Comprehensive benefit offerings (details provided at broadridgebenefits.com)
Equal employment opportunities and reasonable accommodations
Collaborative, engaging, and inclusive work environment