Program Manager

Broadridge

. Provide strategic direction, governance, and oversight across program activities, client initiatives, and key deliverables .

Posted 11/3/2026full-timeEdgewood • New York • United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management with a focus on strategic direction, client relationship management, and team development. Proficient in establishing KPIs, standardized playbooks, and coordinating cross-functional teams to achieve program goals.

Highest-signal resume keywords

Program Management ExperienceExecutive-Level CommunicationClient Relationship ManagementKPI Development and OversightCross-Functional Team Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program GovernanceDelivery OversightStandardized PlaybooksOperating FrameworksAnalytical Skills

Soft Skills

Leadership SkillsInterpersonal SkillsSound JudgmentCommunication Skills

Industry Keywords

Retail Shareholder Engagement StrategiesIssuer NeedsAnnual Meeting Requirements

About the role

Key responsibilities & impact

Provide strategic direction, governance, and oversight across program activities, client initiatives, and key deliverables
Act as the primary client liaison and own client relationships
Build team strength, scalability, continuity, and long-term program growth through talent development and role readiness
Develop team subject matter expertise and contribute to thought-leadership creation
Evaluate opportunities and prioritize features, improvements, and technical work to maximize value
Develop and implement standardized product and execution playbooks
Create short- and long-term plans tailored to client and program needs
Provide strategic oversight of program and client deliverables
Establish KPI standards and measurement systems for program goals
Coordinate cross-functional teams across business, sales, product, and delivery
Represent the program in executive-level discussions
Manage escalations and guide strategic decision-making across internal and external stakeholders

Requirements

What you’ll need

5+ years of program management experience overseeing delivery and coordinating teams to meet client and program goals
Executive-level communication and leadership skills
Experience leading complex client programs and building trusted strategic relationships
Ability to prioritize competing opportunities and delivery needs
Experience establishing standardized playbooks, operating frameworks, and short- and long-term plans
Strong program governance and delivery oversight
Ability to set clear KPIs and ensure deliverables meet timelines, quality standards, and outcomes
Experience coordinating across business, sales, product, and delivery teams
Strong knowledge of retail shareholder engagement strategies, issuer needs, and annual meeting requirements
Strong analytical and communication skills, including summarizing data and presenting insights to senior leaders and clients
Sound judgment and interpersonal skills

Benefits

Comp & perks

Bonus eligible
Comprehensive benefit offerings (details provided at www.broadridgebenefits.com)
Collaborative, engaging, and inclusive work environment
Equal employment opportunities
Reasonable accommodations during the application and hiring process