FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Director – Solutions, Regulatory Communications
Broadridge. Lead the Solutions and Project Management organization, including expectations, coaching, performance management, talent development, succession, and recognition .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading client solutions and project management, with a strong focus on requirements documentation, implementation planning, and stakeholder communication. Proven ability to manage complex projects, prioritize tasks, and develop talent within teams.
Highest-signal resume keywords
Client Solutions LeadershipProject ManagementRequirements DocumentationPeople LeadershipBusiness Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DocumentationBusiness AnalysisSystems AnalysisProject DeliveryImplementation PlanningSolution DevelopmentRisk ManagementPerformance ManagementTalent DevelopmentConflict Resolution
Soft Skills
Client-Facing CommunicationCoachingTeam CoordinationCritical ConversationsStakeholder Engagement
Tools & Technologies
RDCDocuBuilderEnterprise SoftwareDocument Composition
Industry Keywords
Financial ServicesRegulatory CommunicationsProfessional ServicesClient DeliveryDynamic Environment
About the role
Key responsibilities & impact- Lead the Solutions and Project Management organization, including expectations, coaching, performance management, talent development, succession, and recognition
- Lead solutions-related communications with client stakeholders through discovery, solution reviews, implementation planning, delivery status, risks, decisions, and escalations
- Translate client needs and business objectives into documented requirements and viable solution approaches
- Lead development of solution grids, scope definitions, estimates, and implementation assumptions
- Contribute solution and delivery inputs to statements of work and pricing
- Ensure clear, complete, actionable requirements with appropriate documentation and traceability
- Oversee client onboardings and complex changes, including milestones, deadlines, risks, quality, communication, and operational readiness
- Assign project and solution leads, transfer pre-sale context into delivery, and establish ownership and escalation paths
- Maintain visibility into priorities, workload, capacity, quality, risks, and dependencies
- Recommend reprioritization or additional support when commitments conflict
- Coordinate across Sales, Client Services, Product, Engineering, Operations, and QA
- Improve solutioning, requirements, project-delivery, and knowledge-management practices for scalability
- Support RDC, DocuBuilder, and related client solutions, with functional oversight of DocuBuilder Creative Design
- Participate in prospect and client discussions and proposal responses
- Remain engaged through implementation, go-live, and stabilization
Requirements
What you’ll need- 10+ years of experience in client solutions, implementation, professional services, business analysis, systems analysis, client delivery, or a comparable environment
- 5+ years of direct people-leadership experience, including coaching, performance management, talent development, and conflict resolution
- Demonstrated experience building client solutions and leading complex implementations in a dynamic environment
- Strong client-facing communication skills, including discovery, solution discussions, and critical conversations
- Strong business-analysis, requirements-documentation, and systems-analysis skills
- Ability to manage multiple priorities, identify delivery risk, and coordinate work across teams without direct authority
- Financial services, regulatory communications, enterprise software, document composition, or comparable regulated-industry experience preferred
- Bachelor's degree or equivalent combination of education and relevant professional experience
Benefits
Comp & perks- Bonus eligible
- Collaborative, engaging, and inclusive workplace environment
- Equal employment opportunities
- Reasonable accommodations during the application and hiring process