Relationship Banker

Broadview Federal Credit Union

. Advocate for members and provide solutions to help them achieve financial goals .

Posted 9/22/2026full-timeAlbany • New York • United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong member advocacy and relationship-building skills while delivering exceptional service and operational excellence. Proficient in compliance with regulatory guidelines and capable of supporting branch growth through effective communication and problem resolution.

Highest-signal resume keywords

Branch Banking ExperienceNotary Public LicenseMicrosoft Office Suite ProficiencyEffective Communication SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Branch Banking ExperienceNotary Public LicenseSignature Guarantee PermissionsMicrosoft Word ProficiencyMicrosoft Excel ProficiencyMicrosoft PowerPoint ProficiencyMicrosoft SharePoint Proficiency

Soft Skills

Effective Communication SkillsStrong Interpersonal SkillsAbility to Multi-taskFlexibilityProblem Resolution Skills

Certifications & Qualifications

Notary Public License

Industry Keywords

Member AdvocacyOperational ExcellenceRegulatory ComplianceCommunity InvolvementFraud Detection

About the role

Key responsibilities & impact

Advocate for members and provide solutions to help them achieve financial goals
Attract new retail and business members and foster deeper relationships with existing members using The Member Advantage approach
Deliver exceptional member service with accuracy and operational excellence, including problem and complaint resolution
Support branch growth of a profitable book of business to achieve individual, team, and corporate goals
Build new relationships through Community/Foundation involvement and existing member referrals
Promote, educate, and demonstrate available service channels to members
Participate in ongoing coaching, job shadowing, mentoring, and training
Detect and report fraud or irregular activities
Ensure compliance with applicable policies, procedures, and regulatory guidelines
Meet goals and objectives provided by management
Support branches within the Capital East Region #2, including Slingerlands, Western, and Glenmont Branch locations

Requirements

What you’ll need

Associate degree preferred, or combination of equivalent education and experience
One to two years of branch banking experience
Passed and maintain Notary Public License within 6 months of completion of Relationship Banker Training
Signature Guarantee permissions
Proficiency in Microsoft Word and Excel
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint
Ability to multi-task to meet or exceed minimum performance standards
Effective verbal, written, and listening communication skills
Strong interpersonal skills
Flexibility to work out of any location at any time, as business needs dictate
Ability to lift at least 10 pounds and stand for long periods of time
Ability to operate in a rapidly changing dynamic environment
Bilingual individuals fluent in a second language in addition to English are highly encouraged to apply

Benefits

Comp & perks

Competitive benefits package