Account Manager I, CI

BrokerLink

. Provide customers with prompt service and advice about commercial insurance .

Posted 9/23/2026full-timeKenora • CanadaMid-LevelSenior💰 CA$52,200 - CA$63,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial insurance processes, including customer service, policy management, and documentation preparation. Strong analytical, organizational, and communication skills are essential for effectively negotiating with underwriters and managing client relationships.

Highest-signal resume keywords

Valid Provincial Insurance LicenseCommercial Insurance KnowledgeCustomer Service ExcellenceStrong Analytical SkillsNegotiation with Underwriters

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Documentation PreparationQuote AssistancePolicy Review and UpdatesEndorsement ProcessingApplication Completion

Soft Skills

Strong Customer FocusExcellent Verbal CommunicationExcellent Written CommunicationOrganizational SkillsAbility to Handle Multiple Priorities

Certifications & Qualifications

CAIBCIP

Industry Keywords

Commercial InsuranceInsurance CertificatesClaims Status Follow-UpPayment Follow-UpTeam Collaboration

About the role

Key responsibilities & impact

Provide customers with prompt service and advice about commercial insurance
Help customers understand insurance and discuss customer concerns
Receive and process incoming commercial paperwork
Assist with quotes, write new business, review existing coverage, and update customer files
Prepare insurer documentation and complete applications for new clients
Issue insurance certificates
Process endorsements and invoices
Follow up on payments
Communicate with insurance companies
Negotiate with underwriters on customers' behalf
Negotiate renewal terms
Follow up with adjusters on claims status
Source additional information requested by underwriters
Complete applications
Contribute as a new member of the growing team

Requirements

What you’ll need

Valid provincial insurance license or willingness to obtain one
Industry accreditation such as CAIB or CIP is an asset
High School and/or Post Secondary Education
Strong customer focus and administration skills
Ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
Ability to work both as part of a team and independently
Commitment to superior customer service
Must be eligible to work in Canada from the anticipated start date and throughout employment
Must maintain work eligibility in Canada; BrokerLink does not provide immigration sponsorship or support

Benefits

Comp & perks

Flexible work arrangements
Multiple benefits supporting physical and mental wellbeing
Wellness account
Share plan
Other savings programs
Annual bonus: 5% target, with potential payout up to 200% based on personal and company performance
Employee Share Purchase Plan (ESPP) with BrokerLink matching a portion of contributions
Group RRSP with company matching DPSP offerings
Opportunities for growth and professional development
Accessible and inclusive work environment