Branch Manager – Commercial Insurance

BrokerLink

. Manage the team’s day-to-day operations .

Posted 11/5/2026full-timeBathurst • CanadaMid-LevelSenior💰 CA$90,500 - CA$110,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing Commercial Insurance operations, focusing on growth and profitability while ensuring high standards of customer service and team performance. Proficient in analyzing operational metrics and implementing strategies to achieve organizational objectives.

Highest-signal resume keywords

Commercial Insurance ManagementTeam LeadershipCustomer Service ExcellenceAnalytical SkillsCIP, CRM or CAIB Designation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Industry ExperienceBrokerage Management ServicesOperational AnalysisPerformance MonitoringRevenue Management

Soft Skills

Strong Communication SkillsMotivational LeadershipOrganizational SkillsProblem-Solving SkillsCollaboration

Tools & Technologies

EPICIndio

Certifications & Qualifications

CIPCRMCAIB

Industry Keywords

Commercial InsurancePersonal LinesSales StandardsCustomer FocusSuccession Planning

About the role

Key responsibilities & impact

Manage the team’s day-to-day operations
Manage Commercial Insurance operations in the Atlantic Region to achieve growth and profitability targets
Implement and monitor objectives for commission revenue, policy count, accounts receivable, book-of-business quality and expenses
Communicate, implement and monitor strategies to attain goals and objectives
Collaborate with Commercial, Personal Lines and Territory Managers to maintain service and sales standards
Analyze and resolve quality, customer service and sales problems with CL Branch Managers
Staff the team and motivate employees to participate in company objectives
Keep front-line staff informed of changes and new directions
Develop succession plans for key positions
Manage team administration, including IT, payroll and human-resource changes
Provide coaching, guidance and performance feedback to direct reports
Facilitate continuous learning and development
Support regional marketing, advertising initiatives and sales trade shows

Requirements

What you’ll need

Post-secondary education
5–8 years or more insurance industry experience, with extensive personal lines experience
Minimum 3 years management experience
CIP, CRM or CAIB designation preferred
Knowledge of Brokerage Management services and tools (EPIC, Indio etc.)
Strong customer focus and understanding of internal and external customer needs
Strong communication and people skills
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
Candidates are solely responsible for maintaining work eligibility in Canada

Benefits

Comp & perks

Flexible work arrangements
Multiple benefits supporting physical and mental wellbeing
Wellness account
Share plan
Other savings programs
Incentive plan
Annual bonus: 12% target based on base salary, with potential payout up to 200% subject to personal and company performance
Employee Share Purchase Plan (ESPP), with BrokerLink matching a portion of contributions
Group RRSP with company matching DPSP offerings
Opportunities for growth
Coaching, guidance, feedback, continuous learning and development opportunities