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Farm Insurance Advisor – Sales & Service
BrokerLink. Service existing book of business, primarily Farm, with opportunity to grow and expand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and sales skills while effectively managing insurance processes, including quoting, policy review, and claims follow-up. Proficient in communication and conflict resolution, ensuring customer satisfaction and compliance with industry standards.
Highest-signal resume keywords
Customer Service ExperienceInsurance ExperienceAIC Insurance LicenseProficient in MS OfficeConflict Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance ProcessingPolicy ReviewQuote PreparationApplication CompletionNegotiation with Underwriters
Soft Skills
Excellent Communication SkillsAnalytical SkillsOrganizational SkillsAbility to Handle Multiple Priorities
Tools & Technologies
EPICMS Office
Certifications & Qualifications
AIC Insurance License
Industry Keywords
InsuranceCustomer QuotesInsurance CertificatesClaims StatusEndorsements
About the role
Key responsibilities & impact- Service existing book of business, primarily Farm, with opportunity to grow and expand
- Provide prompt customer service and advice
- Help customers understand insurance and address customer concerns
- Review and provide processing instructions on incoming commercial paperwork
- Assist with customer quotes and write new business
- Review existing coverage and update customer file information
- Prepare documentation for insurers
- Complete applications for new clients
- Issue insurance certificates
- Review and provide processing instructions on endorsements
- Follow up on payments
- Communicate with insurance companies
- Negotiate with underwriters on customers’ behalf
- Negotiate renewal terms
- Follow up with adjusters on claims status
- Source additional information requested by underwriters and complete applications
Requirements
What you’ll need- Two or more years of customer service experience
- 3 to 5 years of insurance experience preferred
- AIC Insurance License preferred or must obtain upon hire
- Exposure to EPIC is an asset
- Proficient in MS Office – Word, Excel, Outlook
- Excellent customer service and sales skills
- Adept in conflict resolution
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Must be eligible to work in Canada from the anticipated start date and throughout employment
- Responsible for maintaining work eligibility in Canada
Benefits
Comp & perks- Flexible work arrangements
- Multiple benefits supporting physical and mental wellbeing
- Wellness account
- Share plan
- Other savings programs
- Incentive plan
- Commissions and performance incentives with expected payout potential of 10–15% of salary, subject to personal and team performance
- Employee Share Purchase Plan (ESPP) with employer contribution matching
- Group RRSP with company matching DPSP offerings
- Accessible workplace accommodations