Technology Support Specialist I

Broward County Public Schools

. Ensure continuous availability of all technology assets for the assigned location .

Posted 11/3/2026full-timePembroke Pines • Florida • United StatesMid-LevelSenior💰 $26 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting computer systems within a digital environment, including hardware and software troubleshooting, network management, and effective communication with customers. Proficient in training and guiding users to ensure a stable and consistent technology experience.

Highest-signal resume keywords

Computer Hardware SupportSoftware TroubleshootingNetwork ManagementWindows Operating SystemEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Hardware TroubleshootingBasic Software TroubleshootingInstalling Software ApplicationsManaging Computer Network SystemsSupporting Enterprise Applications

Soft Skills

Effective Communication

Tools & Technologies

Windows Operating SystemMac Operating SystemIOS Operating SystemCloud Storage

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Digital EnvironmentVirtual Area NetworkLocal Area NetworkEnterprise Applications

Tech Stack

Tools & technologies

CloudiOS

About the role

Key responsibilities & impact

Ensure continuous availability of all technology assets for the assigned location
Provide technical support for District-owned computer hardware, software, networks, and servers
Address customer concerns, needs, and issues
Provide training and guidance
Collaborate with customers at the assigned location and district-level technology support staff to ensure an effective, stable, and consistent digital environment

Requirements

What you’ll need

Standard high school diploma or satisfactory completion of an approved GED Testing Program and a minimum of four (4) years of experience in supporting computer systems related to digital environment
OR an earned associate degree from an accredited institution and a minimum of two (2) years of experience in supporting computer systems related to digital environment
Basic hardware and software troubleshooting
Knowledge of Windows, Mac, and iOS operating systems
Installing and maintaining software applications
Managing and maintaining computer network systems including Virtual and Local Area Networks
Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, electronic mail, cloud storage, and other related applications
Effective communication
Computer skills as required for the position
Bilingual skills preferred

Benefits

Comp & perks

Salary and benefits paid consistent with the District's approved compensation plan
Work calendar of 247/248 days
Job progression promotion to Technology Support Specialist II after two years of experience in the department/school when performance expectations are met or exceeded