Technology Support Specialist II

Broward County Public Schools

. Provide technical assistance, training, and guidance to site-based staff and students for hardware and software application problems .

Posted 11/4/2026full-timePompano Beach • Florida • United StatesMid-LevelSenior💰 $28 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in supporting digital learning environments through effective technical assistance, installation, and maintenance of hardware and software systems. Collaborates with staff and vendors to ensure adherence to network security standards and the integration of technology systems.

Highest-signal resume keywords

Technical AssistanceHardware InstallationSoftware MaintenanceNetwork ManagementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Hardware ProficiencyBasic Software ProficiencyWindows Operating SystemMac Operating SystemIOS Operating SystemSoftware InstallationComputer Network Systems ManagementEnterprise Applications SupportTechnology TroubleshootingMinor Repairs

Soft Skills

Effective Communication

Tools & Technologies

Digital Learning EnvironmentVirtual EnvironmentsCloud StorageWord Processing ApplicationsSpreadsheet ApplicationsDatabase ApplicationsPresentation ApplicationsElectronic Mail

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Network Security StandardsDistrict Technology StandardsTechnology IntegrationTechnology Inventory ManagementSchool Board Policies

Tech Stack

Tools & technologies

CloudiOS

About the role

Key responsibilities & impact

Provide technical assistance, training, and guidance to site-based staff and students for hardware and software application problems
Ensure an effective, stable, and consistent digital learning environment, including virtual environments, by collaborating with customers and district-level technology support staff
Support adherence to district network security standards and established District Technology standards
Coordinate with vendors to acquire appropriate hardware and software
Assist with installation of approved standalone and networked hardware
Assist with or conduct installation of approved software
Perform basic technology troubleshooting
Perform minor repairs or technology upgrades
Serve on the location technology team and collaborate with assigned technology staff
Maintain and coordinate integration of technology systems into the digital learning environment
Maintain accurate inventory of technology assets and hardware
Maintain technical proficiency through District-led meetings and training programs
Review current developments, literature, and technical information related to the job
Perform other duties as assigned by the immediate supervisor or designee

Requirements

What you’ll need

Standard high school diploma or satisfactory completion of an approved GED testing program and six years of experience supporting computer systems related to digital learning, OR an associate degree from an accredited institution and four years of experience supporting computer systems related to digital learning
Proficiency in basic hardware and software
Knowledge of Windows, Mac, and iOS operating systems
Experience installing and maintaining software
Experience managing and maintaining computer network systems, including virtual and local area networks
Experience supporting enterprise applications for word processing, spreadsheets, databases, presentations, electronic mail, cloud storage, and related applications
Effective communication
Computer skills as required for the position
Bilingual preferred
Ability to adhere to district network security standards, hardware and software standards, safety rules, federal and state laws, and School Board policies

Benefits

Comp & perks

Salary and benefits paid consistent with the District's approved compensation plan
Work calendar of 247/248 days