Senior Relationship Manager

Brown Brothers Harriman

. Ensure relationship excellence for a designated client base .

Posted 9/15/2026full-timeNew York City • New York • United StatesSenior💰 $175,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic relationship management and sales within the ETF and Alternative fund servicing market, leveraging strong client-facing and presentation skills to drive revenue growth and client satisfaction. Proven ability to navigate regulatory environments and collaborate effectively with cross-functional teams to deliver integrated solutions.

Highest-signal resume keywords

Strategic Relationship ManagementInsight-Led Sales StrategyClient-Facing SkillsRegulatory KnowledgeNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceMarket Strategy DevelopmentRegulatory MessagingClient Insights IntegrationProblem Resolution

Soft Skills

Communication SkillsDetail-OrientedTeam CollaborationExecutive CredibilityCoaching and Training

Tools & Technologies

CRM ToolsKnowledge Management Tools

Industry Keywords

ETF MarketAlternative Fund ServicingAsset ManagementFinancial InstitutionsRegulatory Environment

About the role

Key responsibilities & impact

Ensure relationship excellence for a designated client base
Develop strategic relationships with senior client organization leaders
Maximize client satisfaction, profitability, and product breadth
Monitor operational issues and drive effective resolution through BBH collaboration
Increase relationship penetration by selling existing and new products
Embed BBH’s relationship management philosophy and drive insight-led selling
Deliver new revenue objectives from existing clients
Translate and customize market, strategy, and regulatory messaging for clients
Integrate product, market, and client insights to drive competitive differentiation
Lead or contribute to deal teams and client plans
Identify and coordinate integrated solutions to clients’ strategic challenges
Strengthen BBH’s brand and networks within the industry and market
Collaborate with risk and compliance functions to fulfill regulatory and firm requirements
May manage a small analyst team, including assigning and reviewing work, performance reviews, coaching, and training

Requirements

What you’ll need

Strong understanding and network within ETF and/or Alternative fund servicing market
Excellent client-facing and presentation skills
Knowledge of the regulatory environment and external market forces impacting asset management and financial institution industries
Consultative, strategic relationship management and sales experience, approach and methodology
Credible executive able to gain confidence and trust at the highest industry levels
Ability to promote desired culture and associated best practices
Ability to operate successfully within a team
Experience executing an Insight-Led Sales Strategy
Experience deploying technology to support sales activity, including CRM and knowledge management tools
Communication skills with demonstrated presentation skills and excellent writing ability; writing sample required
Proven negotiation skills
Professional business acumen and ability to interact professionally at all levels internally and externally
Detail-oriented with proven ability to see open issues through resolution
Foreign language abilities and knowledge of foreign markets are desirable
Travel is required

Benefits

Comp & perks

Annual target bonus
Discretionary bonuses
Profit-sharing
Long-term savings
Healthcare
Income protection
Professional development opportunities
Time off
Guidance and mentoring
Philanthropy and sustainability support programs