Account Manager – Strategic Sales

BrowserStack

. Own, retain, and expand a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation .

Posted 9/30/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and B2B SaaS, focusing on customer engagement, expansion strategies, and revenue retention. Proven ability to build relationships with technical stakeholders and executive leaders while maintaining Salesforce hygiene for effective forecasting.

Highest-signal resume keywords

B2B SaaS ExperienceAccount ManagementExpansion StrategiesSalesforce ProficiencyCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementExpansionRenewal ManagementUpsellCross-sellSaaS Business ModelsData AnalysisRevenue RetentionCustomer Maturity AssessmentTechnical Selling

Soft Skills

Customer CentricityEmpathyRelationship BuildingSelf-DirectedAdaptability

Tools & Technologies

Salesforce

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

B2BSaaSAccount GrowthTechnical StakeholdersExecutive RelationshipsInternational Sales

About the role

Key responsibilities & impact

Own, retain, and expand a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation
Drive account growth through multi-product expansion, renewal strength, and durable executive relationships
Partner with internal teams to unlock expansion opportunities across usage, teams, and product lines
Own a portfolio of strategic customers with accountability for long-term revenue growth and retention
Identify expansion levers using usage data, customer maturity, organizational structure, and business goals
Engage engineering leaders, technical stakeholders, and economic buyers
Conduct regular in-person customer meetings, including onsite visits, to strengthen relationships and accelerate account growth
Develop trusted relationships with technical users and executive stakeholders
Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones
Identify and mitigate renewal or contraction risks with internal teams
Act as the central point of ownership across internal teams
Maintain Salesforce hygiene to support forecasting and decision-making
Report to the Sales Manager

Requirements

What you’ll need

4-8 years of B2B SaaS experience, with 2-3 years of experience in a farming / Account Management focused role
Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets
Recent experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
Willingness to work region-aligned time zones, based on customer coverage
Passionate about tech and SaaS; extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment
Solid understanding of Software SaaS/ SaaS adjacent business models
Comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders
Previous exposure or success in international sales and account management will be considered a significant plus
Bachelor’s degree required; Engineering / Technology background preferred
Ability to engage confidently with engineering leaders, technical stakeholders, and economic buyers
Strong grasp of SaaS business models and comfort selling into technical organizations
Ability to attend regular in-person meetings, including onsite visits
Strong Salesforce hygiene

Benefits

Comp & perks

Medical Insurance: Comprehensive INR 5,00,000 coverage for employee, spouse, up to 2 dependent children, and parents or parents-in-law
Statutory Benefits: Gratuity per the Payment of Gratuity Act, 1972
Paid Time Off: 25 days of paid leave annually (Annual & Sick Leave) plus gazetted public holidays and special life-event leaves
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience