FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client service delivery, data integrity management, and benefits administration systems. Proficient in Microsoft Excel and capable of executing operational processes while providing analytical support for client inquiries and reporting.
Highest-signal resume keywords
Client Service DeliveryMicrosoft Excel ProficiencyBenefits Administration Systems ExperienceData Interpretation and ManipulationAnalytical and Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Integrity ManagementSystem TestingFile ProcessingReporting ExecutionBilling TasksDatabase ManagementBenefits Enrollment SupportACA Processing Support
Soft Skills
Effective CommunicationCreative ThinkingIndependent Problem Solving
Tools & Technologies
Microsoft OfficeHRISPayroll SystemsBenefits Administration Software
Industry Keywords
Client-Facing EnvironmentService-OrientedOpen Enrollment Support
About the role
Key responsibilities & impact- Provide ongoing service delivery to support client requirements and business needs
- Serve as first-level system support for assigned clients
- Maintain and update client benefits websites
- Perform audits and file reviews to ensure data integrity and accuracy
- Manage daily, weekly, and annual inbound and outbound file processing
- Research, analyze, and resolve participant cases and inquiries
- Execute client-specific reporting and support ACA processing activities
- Perform system testing for platform releases and annual enrollment activities
- Review release documentation and assess system changes and client impacts
- Execute operational processes outlined in client Admin Guides
- Configure and test system functionality for client projects and enrollments
- Respond accurately and promptly to client inquiries
- Perform billing tasks, including invoice generation, payment posting, and receivables reconciliation
Requirements
What you’ll need- Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience
- Advanced proficiency in Microsoft Excel
- Working knowledge of Microsoft Office products
- Extensive experience working with databases, including data interpretation and manipulation
- Strong analytical and problem-solving skills
- Ability to think creatively and independently
- Effective verbal and written communication skills
- Experience with benefits administration systems, payroll systems, HRIS, or related software platforms
- Prior experience supporting ACA processing (preferred)
- Experience in a client-facing, service-oriented environment (preferred)
- Familiarity with benefits enrollment cycles and annual open enrollment support (preferred)
- Standard working hours are 8am–5pm Central Time
Benefits
Comp & perks- Health, dental, and vision plans
- Performance-based incentives for most roles
- Remote-first, office-friendly environment
- Employer-sponsored retirement savings programs
- Professional development, training, and career growth resources
- Supportive culture encouraging collaboration, open communication, and creative problem-solving
- Mental health, financial planning, and wellness resources