Technical Account Specialist

Buildfire

. Build strong client relationships and run quarterly account reviews .

Posted 10/27/2026contractRemote • California • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and project coordination, leveraging AI tools and no-code/low-code solutions to deliver innovative features. Proficient in translating client needs into technical requirements while facilitating communication across teams.

Highest-signal resume keywords

Client Relationship ManagementAI Tools PrototypingProject CoordinationAgile/Scrum MethodologiesTechnical Requirement Translation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProject CoordinationPrompt EngineeringVibe Coding PlatformsNo-Code SolutionsLow-Code SolutionsAPIsIntegrationsDatabasesMobile App Platforms

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStrong OrganizationMulti-Priority Management

Tools & Technologies

Buildfire AI ToolsJiraConfluenceCRM ToolsHubSpot

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information Technology

Industry Keywords

Customer SuccessClient-Facing RolesSaaS ProductsAgile MethodologiesWaterfall Methodologies

About the role

Key responsibilities & impact

Build strong client relationships and run quarterly account reviews
Proactively propose new designs and functionality built with Buildfire AI tools to keep clients engaged and growing
Use Buildfire AI tools to prototype, design, and deliver client features
Demonstrate AI-powered solutions during client meetings
Support project plans, timelines, and milestones
Facilitate communication across engineering, product, and QA teams
Own smaller initiatives such as client change requests, sub-projects, and patch releases from scoping through delivery
Monitor blockers and report progress to leadership
Maintain status dashboards, meeting notes, and action logs in Jira or Confluence

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or a related field
1 to 3 years of experience in account management, project coordination, technical support, or a similar role
Hands-on experience with AI tools, prompt engineering, vibe coding platforms, and no-code/low-code solutions to build prototypes and working features
Solid grasp of how software works, including APIs, integrations, and databases
Ability to translate client needs into technical requirements, evaluate AI-generated solutions, and communicate clearly with engineers
Working knowledge of Agile/Scrum or Waterfall methodologies
Excellent written and verbal English, with strong organization and the ability to juggle multiple priorities
Experience with mobile app platforms or SaaS products preferred as a nice-to-have
Familiarity with CRM tools such as HubSpot preferred as a nice-to-have
Background in customer success or client-facing roles preferred as a nice-to-have

Benefits

Comp & perks

Career growth in a fast-moving, AI-forward technology company
Direct mentorship from experienced account and project management leaders
Hands-on work with real clients from day one