Department Manager

Bunnings

. Lead, coach and support a team of 20+ to create a safe, engaged and welcoming environment .

Posted 10/27/2026full-timeTownsville • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop team performance in a retail environment, while effectively managing operations, merchandising, and customer experience. Utilizes performance insights to drive sales and operational success.

Highest-signal resume keywords

Team LeadershipRetail Operations ManagementCoaching and DevelopmentSales Performance ImprovementDuty Manager Responsibilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementMerchandisingStock ManagementProduct AvailabilityLoss PreventionPerformance MeasurementCustomer Insights

Soft Skills

CommunicationPlanningCollaborationProblem Solving

Industry Keywords

RetailCustomer-Focused EnvironmentHigh-Volume OperationsInclusive Workplace

About the role

Key responsibilities & impact

Lead, coach and support a team of 20+ to create a safe, engaged and welcoming environment
Develop team members through regular coaching, clear expectations, recognition and performance conversations
Partner with Department Managers and store leaders to solve problems and share ideas
Use sales, service and operational insights to improve department performance
Plan rosters and resources around customer demand
Manage merchandising, product availability, replenishment, stock accuracy and loss prevention
Build relationships with merchandising teams, store leadership and suppliers
Undertake Duty Manager responsibilities, including opening and closing the store
Drive sales, service and commercial and operational performance
Contribute to customer experience and wider store success

Requirements

What you’ll need

Experience leading a sizeable team within retail or another high-volume, customer-focused environment
Strong people leadership skills, with experience coaching, developing and supporting team performance
Practical understanding of retail operations including sales, merchandising, stock management and product availability
Confidence using performance measures and customer insights to identify opportunities and take action
Strong commitment to creating a safe, inclusive and well-run workplace
Good communication, planning and stakeholder skills
Ability to work collaboratively across a busy store
Confidence taking on Duty Manager responsibilities, including store opening and closing
Flexibility to work a roster including a minimum of one in three weekends and some public holidays
Must be aged 15 or over to apply
Background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and leadership growth opportunities
Inclusive workplace culture
Workplace adjustments and support