Department Manager

Bunnings

. Lead, coach and support a team of 20+ to create a safe, engaged and welcoming environment .

Posted 10/27/2026full-timeTownsville • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to develop a high-performing retail team while ensuring operational excellence in sales, merchandising, and customer experience. Capable of fostering a safe and inclusive workplace through effective communication and collaboration with stakeholders.

Highest-signal resume keywords

Team LeadershipRetail Operations ManagementCoaching and DevelopmentSales Performance ImprovementDuty Manager Responsibilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail OperationsMerchandisingStock ManagementSales AnalysisPerformance Measurement

Soft Skills

People LeadershipCommunicationPlanningCollaborationProblem Solving

Industry Keywords

Customer-Focused EnvironmentLoss PreventionProduct AvailabilityStore Opening and ClosingInclusive Workplace

About the role

Key responsibilities & impact

Lead, coach and support a team of 20+ to create a safe, engaged and welcoming environment
Develop the team through regular coaching, clear expectations, recognition and performance conversations
Partner with Department Managers and store leaders to solve problems, share ideas and keep the store running smoothly
Use sales, service and operational insights to identify opportunities and improve department performance
Plan rosters and resources around customer demand
Own merchandising, product availability, replenishment, stock accuracy and loss prevention
Build positive relationships with merchandising teams, store leadership and suppliers
Perform Duty Manager responsibilities, including opening and closing the store
Drive sales, service and operational performance
Lead a department and contribute to customer experience in a fast-paced retail environment

Requirements

What you’ll need

Experience leading a sizeable team within retail or another high-volume, customer-focused environment
Strong people leadership skills, with experience coaching, developing and supporting team performance
Practical understanding of retail operations including sales, merchandising, stock management and product availability
Confidence using performance measures and customer insights to identify opportunities and take action
Strong commitment to creating a safe, inclusive and well-run workplace
Good communication, planning and stakeholder skills, with the ability to work collaboratively across a busy store
Confidence taking on Duty Manager responsibilities, including store opening and closing
Flexibility to work a roster that includes a minimum of one in three weekends and some public holidays
Must be age 15 or over to apply
Background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and leadership growth pathways
Inclusive workplace culture
Workplace adjustments and support