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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a large team while ensuring safety compliance and delivering exceptional customer service. Proficient in stock management, merchandising, and strategic planning to drive sales performance.
Highest-signal resume keywords
Team LeadershipSafety ComplianceMerchandising KnowledgeCustomer Service ManagementStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementSales PerformanceLoss PreventionRosteringMerchandising
Soft Skills
LeadershipInfluencingCoachingTeam DevelopmentCustomer Engagement
Industry Keywords
Retail IndustryHigh Volume Customer FocusSafety CultureBest ExperienceStore Operations
About the role
Key responsibilities & impact- Manage ongoing daily operations, sales and high-volume stock management within the specialist department
- Work closely with fellow Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
- Report directly to the Assistant Site Manager and Site Manager
- Lead and manage a team of 20+ team members
- Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
- Train, develop, coach and engage the team
- Build team capability in Best Experience and Safety Culture & Compliance
- Manage rostering and strategic planning
- Drive department sales through merchandising and monitoring key metrics
- Monitor and measure customer service levels
- Action customer feedback to improve the end-to-end customer experience
- Own department stock accuracy, adjustments, replenishment discipline and loss prevention processes
- Liaise with Merchandising, Store Leadership, Health and Safety teams and suppliers
- Support service and operations while ensuring the department delivers the Widest Range and Best Prices
Requirements
What you’ll need- Must be age 15 or over to apply
- Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
- Experience leading teams with a focus on Safety and Wellbeing and Specialist products preferred
- Strong leadership and influencing skills
- Ability to lead and inspire a large team of 20+
- Ability to champion a Safe & Secure environment and ensure compliance with policies and procedures
- Experience opening and closing the store and supporting smooth trade across weekdays and weekends
- Ability to build team capability through clear expectations, performance conversations and recognition
- Ability to deliver service through effective rostering and planning
- Knowledge of merchandising, sales performance, stock accuracy, availability and loss prevention
- Must be available for a minimum of 1 in 3 weekend roster and some public holiday work
- Background checks may be required, including police, employment, medical and qualification checks
Benefits
Comp & perks- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts
- Discounted food and drinks at Bunnings Cafe
- Travelling store team member opportunities
- Career development and progression opportunities
- Inclusive workplace culture
- Workplace adjustments and support
