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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a high-volume retail environment, focusing on team development, safety compliance, and customer satisfaction. Proven ability to drive sales performance through effective merchandising and stock management.
Highest-signal resume keywords
Team LeadershipSales Performance ManagementSafety ComplianceMerchandising KnowledgeEffective Rostering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementSales Metrics MonitoringCustomer Service ImprovementLoss Prevention ProcessesKPI Understanding
Soft Skills
Leadership SkillsInfluencing SkillsTeam EngagementPerformance Conversations
Industry Keywords
Retail Industry ExperienceHigh Volume Customer FocusSafety CultureStore Opening and ClosingCustomer Feedback Actioning
About the role
Key responsibilities & impact- Manage ongoing daily operations, sales and high-volume stock management within the specialist department
- Report to the Assistant Site Manager and Site Manager
- Lead and develop a team of 20+ team members
- Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
- Collaborate with Department Managers in Service, Inside the Home, Builders, and Lifestyles & Garden
- Build team capability in Best Experience and Safety Culture & Compliance
- Manage team engagement, performance, and recognition
- Roster and strategically plan the team to deliver the service promise
- Drive department sales through merchandising and monitoring key metrics
- Monitor and measure customer service levels
- Action customer feedback to improve the end-to-end customer experience
- Maintain department stock accuracy, replenishment discipline and loss prevention processes
- Liaise with Merchandising, Store Leadership, Health and Safety teams, and suppliers
- Ensure the department showcases the Widest Range and Best Prices
Requirements
What you’ll need- Must be age 15 or over to apply
- Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
- Experience leading teams with a focus on Safety and Wellbeing and Specialist products preferred
- Ability to lead and inspire a large team of 20+
- Strong leadership and influencing skills
- Ability to champion a Safe & Secure environment and ensure compliance with policies and procedures
- Experience opening and closing the store and supporting smooth trade across weekdays and weekends
- Ability to build team capability through clear expectations, performance conversations and recognition
- Experience with effective rostering and planning
- Knowledge of merchandising, sales performance, stock accuracy, availability and loss prevention
- Ability to understand KPIs and exceed customer expectations
- Ability to work a minimum of 1 in 3 weekends and some public holidays
- Background checks may be required, including police, employment, medical and qualification checks
Benefits
Comp & perks- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts
- Discounted food and drinks at Bunnings Cafe
- Travelling store team member opportunities
- Career development pathways
- Inclusive culture and workplace support
- Workplace adjustments support
