Department Manager

Bunnings

. Manage ongoing daily operations, sales and high-volume stock management within the specialist department .

Posted 9/29/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management capabilities, with a focus on safety, compliance, and customer service excellence. Proven experience in retail operations, including stock management, merchandising, and strategic planning.

Highest-signal resume keywords

Team LeadershipRetail Operations ManagementSafety Culture & ComplianceMerchandising KnowledgeCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Stock ManagementSales PerformanceRosteringStrategic PlanningLoss PreventionKPI UnderstandingCustomer Feedback ActioningOpening & Closing ProceduresPerformance ConversationsTeam Capability Building

Soft Skills

LeadershipCoachingInfluencingTeamworkEngagement

Industry Keywords

Retail IndustryHigh Volume Customer-Focused OrganisationHealth and SafetyMerchandisingCustomer Experience

About the role

Key responsibilities & impact

Manage ongoing daily operations, sales and high-volume stock management within the specialist department
Lead a team of 20+ team members and maintain an engaged and safe work environment
Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
Work closely with Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
Report to the Assistant Site Manager and Site Manager
Train, develop, coach and recognize team members
Build team capability on Best Experience and Safety Culture & Compliance
Manage rostering and strategic planning to deliver the service promise
Drive department sales through merchandising and monitoring key metrics
Monitor and measure customer service levels
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy, adjustments, replenishment discipline and loss prevention processes
Liaise with Merchandising, Store Leadership, Health and Safety teams and suppliers

Requirements

What you’ll need

Must be age 15 or over to apply
Previous experience leading teams in the retail industry or a large, high volume customer-focused organisation
Experience leading teams with a focus on safety and wellbeing and specialist products preferred
Ability to lead and inspire a large team of 20+
Strong leadership, influencing, coaching and teamwork skills
Ability to champion a safe and secure environment and ensure compliance with policies and procedures
Experience opening and closing the store and supporting smooth trade across weekdays and weekends
Ability to build team capability through clear expectations, performance conversations and recognition
Experience with effective rostering and strategic planning
Knowledge of merchandising, sales performance, stock accuracy, availability and loss prevention
Ability to understand KPIs and exceed customer expectations
Availability for a minimum of 1 in 3 weekend roster and some public holiday work
Successful applicants may be subject to police, employment, medical and qualification background checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and progression pathways
Inclusive workplace culture
Workplace adjustments and support