Department Manager

Bunnings

. Manage ongoing daily operations, sales and high-volume stock management within the specialist department .

Posted 9/24/2026full-timeMackay • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team development skills while managing high-volume retail operations. Proficient in driving sales performance, ensuring stock accuracy, and maintaining a safe work environment.

Highest-signal resume keywords

Team LeadershipRetail Operations ManagementSales Performance MonitoringMerchandising KnowledgeSafety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Stock ManagementSales PerformanceMerchandisingLoss PreventionKPI UnderstandingRosteringStrategic PlanningCustomer Service MeasurementTeam Capability DevelopmentStore Opening and Closing

Soft Skills

LeadershipInfluencingTeam EngagementCommunicationRelationship Building

Industry Keywords

Retail IndustryHigh Volume Customer FocusHealth and Safety ComplianceSupplier RelationshipsCustomer Feedback Management

About the role

Key responsibilities & impact

Manage ongoing daily operations, sales and high-volume stock management within the specialist department
Lead and develop a team of 20+ team members
Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
Work closely with Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
Report directly to the Operations Manager and Complex Manager
Drive Service and Operations within the department
Train and develop team members and build team capability
Monitor and measure customer service levels
Liaise with Merchandising, Store Leadership, and Health and Safety teams
Develop strong relationships with suppliers
Maintain an engaged and safe work environment
Manage team engagement, performance, recognition, and safety culture compliance
Create rosters and strategically plan team coverage
Drive department sales through merchandising and monitoring key metrics
Act on customer feedback to improve the end-to-end customer experience
Own department stock accuracy, adjustments, replenishment discipline, and loss prevention processes

Requirements

What you’ll need

Must be age 15 or over to apply
Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
Experience leading teams with a focus on Safety and Wellbeing and Specialist products preferred
Strong leadership and influencing skills
Ability to lead and inspire a large team of 20+
Ability to champion a safe and secure environment and ensure compliance with policies and procedures
Experience opening and closing the store and supporting smooth trade across weekdays and weekends
Ability to build team capability through clear expectations, performance conversations and recognition
Ability to deliver effective rostering and strategic planning
Knowledge of merchandising, sales performance, stock accuracy, availability and loss prevention
Understanding of KPIs and exceeding customer expectations
Availability for a minimum of 1 in 3 weekend roster and some public holiday work
Successful background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and progression opportunities
Inclusive workplace culture
Workplace adjustments and support