Department Manager

Bunnings

. Manage ongoing daily operations, sales and high-volume stock management within the specialist department .

Posted 10/19/2026full-timeCanberra • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a large team while ensuring safety compliance and enhancing customer experience through effective operations and strategic planning. Proficient in retail fundamentals, including merchandising, stock accuracy, and sales performance.

Highest-signal resume keywords

Team LeadershipSafety ComplianceRetail Operations ManagementCustomer Experience ImprovementMerchandising Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Stock ManagementSales PerformanceRosteringLoss PreventionMerchandisingCustomer Service MetricsPerformance ConversationsStrategic PlanningOpening and Closing ProceduresTeam Capability Development

Soft Skills

LeadershipInfluencing SkillsTeam BuildingCommunicationEngagement

Industry Keywords

Retail IndustryHigh Volume Customer FocusSafety CultureComplianceSpecialist Products

About the role

Key responsibilities & impact

Manage ongoing daily operations, sales and high-volume stock management within the specialist department
Work closely with fellow Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
Report directly to the Operations Manager and Complex Manager
Lead and manage a team of 20+ team members
Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
Train and develop team members and build team capability on Best Experience and Safety Culture & Compliance
Maintain an engaged and safe work environment
Manage rostering and strategic planning
Drive department sales through merchandising and monitoring key metrics
Monitor and measure customer service levels
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes
Liaise with Merchandising, Store Leadership, Health and Safety teams and suppliers
Attend an onsite meet and greet with leaders if successful

Requirements

What you’ll need

Must be age 15 or over to apply
Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
Experience leading teams with a focus on Safety and Wellbeing and Specialist products preferred
Ability to lead and inspire a large team of 20+
Strong leadership and influencing skills
Ability to champion a Safe & Secure environment and ensure compliance with policies and procedures
Experience opening and closing the store and supporting smooth trade across weekdays and weekends
Ability to build team capability through clear expectations, performance conversations and recognition
Ability to deliver service through effective rostering and planning
Knowledge of retail fundamentals, including merchandising, sales performance, stock accuracy, availability and loss prevention
Ability to work a minimum of 1 in 3 weekends and some public holidays
Background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and progression opportunities
Adjustments and support available during the application process