Department Manager

Bunnings

. Manage daily operations, sales and high-volume stock management within the specialist department .

Posted 9/24/2026full-timeMackay • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team development skills in a high-volume retail environment, with a focus on safety, compliance, and customer experience. Proficient in managing stock accuracy, sales performance, and effective rostering to drive department success.

Highest-signal resume keywords

Team LeadershipRetail Operations ManagementCustomer Experience ImprovementMerchandising KnowledgeSafety Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Stock ManagementSales PerformanceRosteringLoss PreventionKPI UnderstandingStrategic PlanningCustomer Service MonitoringMerchandisingTeam TrainingPerformance Management

Soft Skills

LeadershipInfluencing SkillsTeam BuildingCommunicationRelationship Development

Industry Keywords

Retail IndustryHigh Volume Customer-Focused OrganisationSafety CultureComplianceCustomer Feedback

About the role

Key responsibilities & impact

Manage daily operations, sales and high-volume stock management within the specialist department
Report to the Operations Manager and Complex Manager
Lead and develop a team of 20+ team members
Perform duty manager responsibilities, including opening and closing the store
Work with fellow Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
Train and develop team members in customer experience, safety culture and compliance
Monitor and measure customer service levels
Liaise with Merchandising, Store Leadership and Health and Safety teams
Develop strong relationships with suppliers
Manage rostering and strategic planning
Drive department sales through merchandising and monitoring key metrics
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy, adjustments, replenishment discipline and loss prevention processes
Maintain an engaged and safe work environment
Support smooth store trade across weekdays and weekends

Requirements

What you’ll need

Must be age 15 or over to apply
Previous experience leading teams in the retail industry or a large, high volume customer-focused organisation
Experience leading teams with a focus on safety and wellbeing and specialist products preferred
Strong leadership and influencing skills
Ability to lead and inspire a team of 20+
Ability to champion a safe and secure environment and ensure compliance with policies and procedures
Experience opening and closing the store and supporting smooth trade across weekdays and weekends
Ability to build team capability through clear expectations, performance conversations and recognition
Ability to deliver effective rostering and strategic planning
Knowledge of merchandising, sales performance, stock accuracy, availability and loss prevention
Ability to understand KPIs and exceed customer expectations
Availability for a minimum of 1 in 3 weekends and some public holidays
Ability to work across weekdays and weekends

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and progression opportunities
Inclusive workplace culture
Workplace adjustments and support
Potential background checks including police, employment, medical and qualification checks