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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a large team, ensuring safety compliance, and driving sales performance through effective merchandising and stock management. Capable of fostering team engagement and delivering exceptional customer service in a high-volume retail environment.
Highest-signal resume keywords
Team LeadershipSales Performance ManagementSafety ComplianceMerchandising StrategyCustomer Experience Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementSales Metrics MonitoringRosteringLoss PreventionRetail Fundamentals
Soft Skills
Team EngagementCoachingInfluencingCommunication
Industry Keywords
Retail IndustryCustomer-Focused OrganisationHigh-Volume SalesSafety CulturePerformance Conversations
About the role
Key responsibilities & impact- Manage ongoing daily operations, sales and high-volume stock management within the specialist department
- Work closely with fellow Department Managers across Service, Inside the Home, Builders and Lifestyles & Garden
- Report directly to the Operations Manager and Complex Manager
- Lead a team of 20+ team members and maintain an engaged and safe work environment
- Perform duty manager responsibilities, including opening and closing the store on weekdays and weekends
- Build team capability in Best Experience, Safety Culture and compliance
- Manage team engagement, performance and recognition
- Roster and strategically plan the team to deliver the service promise
- Drive department sales through merchandising and monitoring key metrics
- Action customer feedback to improve the end-to-end customer experience
- Own department stock accuracy, including adjustments, replenishment discipline and loss prevention
- Monitor and measure customer service levels
- Liaise with Merchandising, Store Leadership, Health and Safety and suppliers
- Participate in online chat interview, online video interview and onsite meet and greet as part of the recruitment process
Requirements
What you’ll need- Must be age 15 or over to apply
- Previous experience leading teams in the retail industry or a large, high-volume customer-focused organisation
- Experience leading teams with a focus on safety and wellbeing and specialist products preferred
- Ability to lead and inspire a large team of 20+ through engagement, coaching and teamwork
- Strong leadership and influencing skills
- Ability to champion a safe and secure environment and ensure compliance with policies and procedures
- Experience opening and closing the store and supporting smooth trade across weekdays and weekends
- Ability to build team capability through clear expectations, performance conversations and recognition
- Ability to deliver service through effective rostering and planning
- Understanding of retail fundamentals, including merchandising, sales performance, stock accuracy, availability and loss prevention
- Ability to work a minimum of 1 in 3 weekends and some public holidays
- Background checks may be required, including police, employment, medical and qualification checks
Benefits
Comp & perks- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts
- Discounted food and drinks at Bunnings Cafe
- Travelling store team member opportunities
- Career development and progression opportunities
- Adjustments and support for applicants who need them
