Department Managers

Bunnings

. Manage ongoing daily operations, sales and high-volume stock management within the specialist department .

Posted 10/19/2026full-timeCanberra • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a large team, ensuring safety compliance, and driving sales through effective merchandising and customer service strategies. Capable of strategic planning and rostering to enhance team performance and customer experience.

Highest-signal resume keywords

Team LeadershipSafety ComplianceRetail MerchandisingCustomer Service ManagementStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PerformanceStock AccuracyLoss PreventionMerchandisingKPI Understanding

Soft Skills

LeadershipCoachingTeam EngagementInfluencing

Industry Keywords

Retail IndustryHigh-Volume Customer-FocusedSafety CultureCustomer FeedbackStore Operations

About the role

Key responsibilities & impact

Manage ongoing daily operations, sales and high-volume stock management within the specialist department
Work closely with fellow Department Managers across Service, Inside the Home, Builders, and Lifestyles & Garden
Report directly to the Operations Manager and Complex Manager
Lead and manage a team of 20+ team members
Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
Train and develop the team to deliver the Best Experience and maintain Safety Culture & Compliance
Maintain an engaged and safe work environment
Manage rostering and strategic planning
Drive department sales through merchandising and monitoring key metrics
Monitor and measure customer service levels
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes
Liaise with Merchandising, Store Leadership, Health and Safety teams, and suppliers
Ensure the department delivers the Widest Range and Best Prices

Requirements

What you’ll need

Must be age 15 or over to apply
Previous experience leading teams in the retail industry or a large, high-volume customer-focused organisation
Experience leading teams with a focus on safety and wellbeing and specialist products preferred
Ability to lead and inspire a large team of 20+ through engagement, coaching and teamwork
Strong leadership and influencing skills
Ability to champion a safe and secure environment and ensure compliance with policies and procedures
Experience opening and closing a store and supporting smooth trade across weekdays and weekends
Ability to build team capability through clear expectations, performance conversations and recognition
Ability to deliver service promises through effective rostering and planning
Knowledge of retail fundamentals including merchandising, sales performance, stock accuracy, availability and loss prevention
Ability to understand KPIs and exceed customer expectations
Must be able to work a minimum of 1 in 3 weekends and some public holidays
Must complete an online chat interview, online video interview and onsite meet and greet if progressing
Background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development and progression opportunities
Inclusive workplace culture
Workplace adjustments and support
Potential background checks including police, employment, medical and qualification checks