Client Relations and Scheduling Coordinator

Bureau Veritas Group

. Schedule approximately 8 to 10 technicians for assignments based on their qualifications, specialties, and expected service times .

Posted 10/8/2026contractDijon • FranceMid-LevelSenior💰 €25,000 - €26,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling technicians based on qualifications and specialties while managing client relations effectively. Proficient in administrative management and database updates to ensure service reliability and client satisfaction.

Highest-signal resume keywords

Scheduling TechniciansClient Relations ManagementDatabase ManagementOrganizational SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ManagementLogistics ManagementDatabase UpdatingService Timeframe NegotiationClient File Management

Soft Skills

Strong CommunicationTask PrioritizationClient Relationship Building

Certifications & Qualifications

BTS in SME ManagementBTS in Logistics

Industry Keywords

Service ReliabilityClient SatisfactionInternal Subcontractor Coordination

About the role

Key responsibilities & impact

Schedule approximately 8 to 10 technicians for assignments based on their qualifications, specialties, and expected service times
Initiate and monitor assignments for internal subcontractors in coordination with the relevant departments
Manage client relations by telephone, negotiating and explaining service timeframes
Take client constraints into account and update this information in the database
Ensure effective communication between the various departments and clients
Coordinate scheduling and manage client files
Contribute to service reliability and compliance, as well as client satisfaction

Requirements

What you’ll need

Minimum qualification of a BTS in SME Management, Logistics, or an equivalent qualification
Initial experience in administration or logistics is a plus
Comfortable with administrative management
Ability to maintain high-quality client relationships
Strong organizational skills, with the ability to prioritize tasks and meet deadlines
Ability to schedule technicians based on their qualifications, specialties, and expected service times
Experience managing client relations by telephone, negotiating and explaining service timeframes
Proficiency in updating information in a database

Benefits

Comp & perks

Performance bonuses, profit-sharing and incentive plans
Meal vouchers
Works Council benefits (CSE)
Up to 3 days of remote work per week, subject to manager approval and completion of training
Company savings plan with employer matching contributions
Internal or geographical mobility opportunities
Career progression and skills development